Design and implementation for monitoring and control system in data center operations

This capstone project paper aims to investigate the challenges faced in managing IT operations in ABC Company, which specializes in providing integrated technology solutions to IT services corporations, particularly in the banking industry. The research design incorporates descriptive and developmental research methodologies, utilizing the agile development approach. The research instrument employed in this study is the production servers in ABC Company, which are monitored using the Zabbix Monitoring tool. Further, the proposed system incorporates an audit trail logging mechanism validated through unit, integration, and system tests. The results of the user acceptance tests demonstrate that the proposed system is highly functional, featuring a user-friendly interface design that is positively perceived by end-users. This proposed system will significantly address the limitations identified in the ABC Company, ensuring the security and integrity of its IT operations. Keywords: Audit trail system, IT operations, System testin