19 research outputs found
Characteristics of the Romanian Entrepreneurial Prototype
The objective of this paper is to portray the Romaniansâ entrepreneurial current prototype, following to their cultural background and entrepreneurial education â as result of the authorsâ own research, and compared to previous similar studies. The research methodology includes both secondary and primary research. The landscape of the entrepreneurial activity in Romania is centred on the profile of the Romanian entrepreneur as offered by âThe Global Entrepreneurship Monitorâ. The results of two studies completed in Romania, based on Hofstedeâs model of cultural dimensions, are analyzed too. As primary research, the paper presents the results of the authorsâ investigations around two focus groups which were conducted in Romania. Consequently, the Romanian Entrepreneurial Prototype was developed (2008-2009). In this context, the importance of entrepreneurial higher education is highlighted as well. The research results are important for entrepreneurs and business consultants as well as for strategists and education policy makers â aiming at developing entrepreneurship.cultural dimensions; entrepreneurship; entrepreneurial prototype; entrepreneurial profile; entrepreneurial education; Romanian entrepreneurs.
Emotional intelligence and dispositional affectivity as moderators of workplace aggression: The impact on behavior choice
This paper presents a model of emotional intelligence and dispositional affectivity as moderators of workplace aggression. Particular attention is devoted to the mediating processes through which workers make behavioral choices resulting from perceived injustices primarily using the interpersonal and intrapersonal skills of emotional intelligence and dispositional affectivity. The model explores the five components of emotional intelligence, which include self-awareness, self-regulation, motivation, empathy, and social skills. Building on the works of Goleman [Goleman, D. (1995). Emotional intelligence. New York: Bantam Books.; Goleman, D. (1998). Working with emotional intelligence. New York: Bantam Books.] and others, the model examines the individual\u27s degree of emotional intelligence and the impact that these skills may have on the type of behavior exhibited after the perception of injustice. The model also examines the impact that dispositional affectivity has on behavioral choices as well. It is proposed that the specific behavior choice can result in adaptive/constructive behavior or maladaptive behavior, such as workplace aggression. We include research propositions and discuss managerial implications as well as recommendations for training, selection practices, counseling, and attributional training
Gossip and Nurses: Malady or Remedy?
Gossip is a natural part of every social setting and has a profound influence on organizational behaviors. As the primary care givers in the hospital setting, nurses are the front line in generating and controlling gossip. It is essential that management recognize this dynamic in the nursing workforce so they can be proactive in developing strategies to effectively control gossip. This article highlights the positive and negative aspects of gossip and provides strategies to help nursing professionals effectively manage this workplace issue. Unmanaged gossip can have a negative effect on the workplace by damaging relationships and reputations. Gossip that is managed effectively can have a positive effect on the workplace by building social bonds within the nursing unit
The Effects Of Leader Impression Management On Group Perceptions Of Cohesion, Consensus, And Communication
The primary purpose of the current study was to extend previous research by examining actual leaders in a small group setting to empirically assess the efficacy of using leader impression management (LIM) as a predictor of group satisfaction. Specifically, the current study explored LIM as a predictor of group cohesion, consensus, and communication using a sample of 105 undergraduate business students from a midwestern university. Results indicated that the impression management (IM) tactic of exemplification was predictive of group cohesion, feelings regarding group member relationships and decision processes, and feelings regarding group decision outcomes. The IM tactic of ingratiation was positively related to group cohesion. Helplessness was negatively related to feelings regarding group member relationships and decision processes. No IM tactics were predictive of feelings regarding individual effectiveness. Implications for the research findings as they relate to management education and small group research are discussed
An Empirical Evaluation of Emotional Intelligence: The Impact on Management Development
This study explored the measurement of emotional intelligence (EI) using a comprehensive scale to tap the construct. Using a sample of 295 undergraduate business majors from a midâwestern university, an exploratory factor analysis was performed to examine the factor structure of the scale. Based on the factor loadings, the scale was reduced to 51 items with five factors emerging. Student demographics revealed that accounting majors rated lower on EI as compared to other majors. Results also indicated that higher EI scores were associated with membership in Greek organizations, and involvement in sports organizations. It was also found that international students rated lower on the EI measure as compared to domestic students. Finally, several of the factors within the scale were shown to have a relationship to both cumulative GPA and universityâspecific GPA. Implications for these findings as they relate to management development are discussed
Customer-oriented selling: Exploring the roles of emotional intelligence and organizational commitment
Professional salespeople are often placed in situations where role conflict and ambiguity are prevalent. They are generally expected to sell a firm\u27s products and services to generate immediate profits, while simultaneously building customer satisfaction and promoting lifetime customers and the longâterm economic viability of the firm. The concept of customerâoriented selling illustrates the conflict, as salespeople are required to forgo immediate benefits in lieu of longâterm rewards. The purpose of this study was to determine the relationships existing between customerâoriented selling, emotional intelligence, and organizational commitment. The results indicate that a salesperson\u27s customer orientation level is significantly related to emotional intelligence. Implications of the findings indicate that managers should consider using emotional intelligence as a selection and humanâresource development tool, as improvements in emotional intelligence are correlated with greater levels of customer orientation. © 2004 Wiley Periodicals, Inc