Organizational Ombuds surveys, 1970s to 1990s

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California Caucus of College and University Ombudsmen - The Journal , 1995 - 1996

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University and College Ombuds Association Membership Directory, 1998-1999

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Ombudsman 101 course handbook, 1993-07

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Critique of "The Wannabe Ombudsman Legitimacy Report", 2000

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University of Colorado Ombudsman study, 1985

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Analyzing Your Conflict Management System, 2014

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Directory, College and University Ombudsmen and Others, 1990-1991

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University and College Ombuds Association Directory of Members, 2000-2001

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Ombudsman News; TOA Bulletin, 1994-1995

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