309 research outputs found

    The Nostalgia Effect: A Field Investigation of Satisfaction among IS/IT Professionals in India

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    Satisfaction is a key indicator of system success, and so it has been the subject of much Information System (IS) research. The nostalgia effect, whereby individuals feel satisfied or dissatisfied when thinking about past goal attainment or failure, has been observed to influence analysts’ decisions with respect to ongoing systems development. The Yield Shift Theory (YST) of Satisfaction explains the nostalgia effect as a function of changes in yield for an individual’s active goal set. This paper reports on an exploratory field investigation of the nostalgia effect among 105 working IS/IT professionals in India reflecting on past collaboration experiences. The study demonstrates empirically a measurable nostalgia effect, and reveals a strong association between satisfaction responses and the antecedents proposed by Yield Shift Theory

    A Causal Model of Individual Decision Making Under Time Pressure

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    In Figure 1 we present a causal model of the relationship between time pressure and decision quality.The model represents causes and effects in an individual actor working toward a decision. This model distinguishes between the actor\u27s perception of high effort per unit time and the psychological stress that may result from such a perception. An explanation of the model is followed by recommendations for the design of compensatory decision aids for use under time pressure. The model is founded on three assumptions: decision-making requires effort, effort is a limited resource, and effort is motivated by vested interes

    CSCW and Social Computing - The Past and the Future

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    On Peer Review Standards For the Information Systems Literature

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    The quality of research published in journals is not only dependent on the work performed by authors, but also on the service undertaken by peer reviewers. In this paper, we take a two-pronged qualitative approach to establish an integrated set of criteria for reviewers, for the reviews they produce, and for the papers they review in the IS domain. These criteria are intended to be of value to three sets of stakeholders: authors, reviewers and editors. Authors should find them useful as they write, knowing in advance how reviewers are evaluating their work; reviewers should find them useful to improve the quality of the reviews of manuscripts; editors should use them to ensure that manuscripts are well written and that reviewers performed their tasks effectively. We discuss the implications of these criteria for the review process and identify areas for future research

    TAM or VFM? Which Model Matches How People Ascribe Actually Value?

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    The IT community has a long history of developing theory to explain when people will change their behaviors to adopt new technology systems. Two current technology adoption theories, the Technology Adoption Model and the Value Frequency Model, draw from different groups of referent theory: Reasons Theories (RTs) and Expectancy Value Theories (EVTs). RTs and EVTs make different assumptions about how people form attitudes toward behavioral changes (i.e., to adopt or not). Having a better understanding of how people make judgments that affect their behavioral choices could help guide the choice of referent theory when developing new IT theory. This study examined how people responded to attitude-shaping scenarios as a way to gain insight into the assumptions that could be guiding their choices. Their responses indicated a tendency to assign values in ways consistent with the assumptions and processes articulated in EVTs

    Teaching with GSS: Techniques for Enabling Student Participation

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    Learning requires cognitive effort and two way communication. In the classroom setting, it is difficult to give every student a significant amount of time to participate. Group support systems (GSS) have been shown to make meetings more effective (Nunamaker, Dennis, Valacich, Vogel and George 1991). If the classroom is viewed as a meeting where the students are called upon to contribute, GSS can bring the same benefits to the classroom. This paper first describes our goals for improving classroom learning and then describes our experiences and techniques to help others apply them to their classroom situation. The techniques described are domain independent. They apply to any subject area and almost every level of education

    DEVELOPING A RISK MANAGEMENT PROCESS AND RISK TAXONOMY FOR MEDIUM-SIZED IT SOLUTION PROVIDERS

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    To differentiate from competitors, some organizations are transforming their business models from offering single products or services to providing IT solutions. In an IT solution, the provider and the customer co-operate in integrating hardware, software and service components to fulfil customer-specific needs. The new business model, however, presents new risk management challenges. First, IT solution providers need to understand additional risks of IT solutions, e.g., risks engendered by operating the IT solution on behalf of the customer and by integrating modules from third-party providers. Second, risk management must account for special IT solution characteristics, e.g., supporting the whole lifecycle from planning to end-of-life and accounting for customer-specific risk profiles. In this paper, we present the results of our design science research with a medium-sized IT solution provider. We developed two artifacts. First, we cooperatively developed a risk management process that could be generalized to other solution providers of similar size. Second, we derived a taxonomy of IT solution risks to provide a foundation for the risk management process. We describe the process by which our research partner transformed the risk management and discuss implications for medium-sized IT solution providers
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