Investigating Literacy as a Predictor of Adoption and Usage

Personal health records (PHRs) are gaining popularity. As more consumers gain exposure, the traditional predictors of adoption and usage do not always apply. While awareness has been identified in some early studies, the consumers themselves may lack the necessary health literacy skills to understand PHRs. People with limited health literacy skills also may have limited technology skills that may preclude them from adopting and using PHRs. This study addresses the question: Is Health literacy a predictor of PHR adoption and usage? The work in progress includes a literacy test, followed by usage surveys to evaluate PHR usage

Secure Health Knowledge: Balancing Security, Privacy and Access

While decision analysis and treatment protocols have begun to move from health insurance companies into medical settings, secure knowledge management initiatives are being driven by HIPAA (Health Insurance Portability and Accountability Act) legislation. The needs of practitioners, researchers and students require that access be granted to pertinent patient data; balancing access and compliance in an environment that embraces new technological advances is difficult. HIPAA privacy and security guidelines curtailed the enthusiasm of open access with risk analysts placing an emphasis on risk-neutral behavior. This research in progress paper uses a case-based approach to address the role of security within a teaching institution. A research plan to test knowledge security and access is formulated

Adoption of Application Service Providers: Issues in Trust and Security

My three-essay dissertation focuses on outsourcing and Application Service Providers (ASPs). Paper 1 is unique in that it is among the first to look at healthcare outsourcing scenarios using ASPs. Initial research was presented at the Academy of Health (poster) and published in the Journal of Healthcare Information Management. A refined model looking specifically at the trust and privacy concepts was recently presented at HICSS 2005 (nominated for Best Paper). An extended version of this paper will be submitted to Information Systems Research. The empirical paper uses PLS analysis with survey data. Paper 2 explores multiple theoretical frameworks to connect practitioner views with research on adoption of ASPs. The paper contributes by investigating the variant constructs that later map to common themes. The paper uses different theoretical views to develop a conceptual model of ASP adoption. An extended version of this paper will be submitted to Academy of Management Review in June 2005. Paper 3 investigates Managed Security Service Providers (MSSPs). The contribution centers on the decision to outsource security which has traditionally been an in-house service. The larger impact on competitive advantage for firms that employ MSSPs will be looked at. The empirical paper will use PLS analysis with online surveys. This research-in-progress has been submitted to AMCIS 2005. Data collection will start in August 2005. Analysis will be completed by December 2005. The dissertation will be defended by Summer 2006

Managing Security Service Providers: Issues in Outsourcing Security

The issue of trust and risk in outsourced relationships was extended beyond traditional outsourcing models with the introduction of Application Service Providers (ASPs). As ASPs evolve, Managed Security Service Providers (MSSPs) have emerged as external providers of security for firms facing increasing information assurance threats. This research-in-progress paper develops a conceptual model of MSSP adoption; it investigates variables that affect the adoption and management of the relationship (trust, risk, reputation and relationships with vendors)

Consumer PHIM Going Beyond Paper and Computer Anxiety

Personal health information management (PHIM) refers to an individual’s use of various tools (i.e., email, paper, sticky notes, calendars, health portals) to manage their healthcare information (Jones 2008). With advances in technology, it becomes even more imperative that the healthcare community understand the factors that may influence consumers’ intentions to use various PHIM tools to manage his/her healthcare information. The Theory of Planned Behavior (TPB) and constructs from the Technology Acceptance Model (TAM), and the Computer Anxiety Rating Scale (CARS) guide this investigation into how consumers might use patient health portals to manage their healthcare information