Customer Trust Model for Malaysian Internet Banking

One of the critical components impacting accomplishment of internet banking services is trust of customers. Obtaining customer trust depends on different factors that internet banking struggle to control. The purpose of this research is to make clear and simplify the particular interrelationships and interaction effects between customer's online trust and other related variables such as satisfaction, loyalty and so on in internet banking. In addition, a model of consumer's trust in internet banking depending on the investigation regarding previous studies has been developed. To examine the model some sort of descriptive survey has been applied. According to a sort of a group’s random choosing skim, the survey sample population consisted of 318 randomly obtained from students in the UTM (University Technology Malaysia) who are user of internet banking service. A significant part of the result discovered trust beliefs relate directly with satisfaction, integrity, benevolence, competency and loyalty. Keywords: Trust, Internet Banking, Critical Factors, Malaysia, Customer

Exploring Potential Factors in Green and Sustainable Software Product

software engineering is a principle role of our activity in social and economic life. Software engineers are starting to comprehend the significance of designing sustainability regarding software processes. The field of sustainable and green software and green software engineering is still young. Thus, in modern society, researches effort is mainly focused on green and sustainable software engineering itself. In other words, the aim of this study at hand aims an in-depth understanding of the related potential factors for the purpose of improving the recently reluctant trend of sustainability dimension in green software based on life cycle of green software product process. To reach this purpose, this study is reviewed latest research and used conceptual model. A conceptual model is rendered demonstrating the consolidated life cycles of sustainable product and principle sustainable measurement dimensions, for example, energy or information efficiency, low cost, Resource efficiency, Waste reduction, Equality support and human health

Ranking the meso level critical factors of electronic medical records adoption using fuzzy topsis method

As Electronic Medical Records (EMRs) have a great possibility for rising physician’s performance in their daily work whichimproves quality, safety and efficiencyin healthcare, they are implemented throughoutthe world (Boonstra and Broekhuis, 2010). In physician practices the rate of EMRs adoption has been slow and restricted (around 25%) according to Endsley, Baker, Kershner, and Curtin (2005) in spite of the cost savings through lower administrative costs and medical errors related with EMRs systems.The core objective of this research is to identify, categorize, and analysemesolevel factors introduced by Lau et al, 2012,perceived byphysicians to the adoption of EMRs in order to givemore knowledgein primary care setting.Finding was extracted through questionnaire which distributed to 350physicians in primary caresin Malaysia to assess their perception towards EMRs adoption. The findings showed that Physicians had positive perception towards some features related to technology adoption success and emphasized EMRs hadhelpful impact in their office. The fuzzyTOPSISphysician EMRs adoption model in meso-leveldeveloped and its factors and sub-factors discussed in this study which provide making sense of EMRs adoption. The related factors based on meso-level perspective prioritized and ranked by using the fuzzy TOPSIS. The purpose of ranking using these approaches is to inspect which factors are more imperative in EMRs adoption among primary care physicians. The result of performing fuzzy TOPSIS is as a novelty method to identify the critical factors which assist healthcare organizations to inspire their users in accepting of new technology