6 research outputs found
E-Learning change management and communication strategies within a HEI in a developing country: institutional organisational cultural change at the University of the Western Cape
The paper attempts to report on the strides that UWC has achieved in the
adoption of eLearning among the campus teaching community, namely the
academics from across different faculties, in order to supplement their traditional
face-to-face instruction. The qualitative approach was predominantly used. The case
study methodology was uniquely applied in this paper because it was used in
collaboration with documentary analysis to highlight the achievements and
challenges encountered in the adoption and implementation of the existing homegrown
Open Source eLearning system. A multi-dimensional non-coercive eLearning
implementation approach was used highlighting the various communication and
change management strategies that the institution has employed in its endeavours to
achieve broad eLearning buy-in within a resistant environment. A generic
Instructional Design Model was developed to portray a continuum in the support
for a changing organisational culture. The results indicated that the institution has
realised a 26% success rate of academics who have managed to have experienced a
paradigm shift towards the use of Information Communication Technologies (ICTs)
in supplementing their teaching practices