CORE
🇺🇦Â
 make metadata, not war
Services
Services overview
Explore all CORE services
Access to raw data
API
Dataset
FastSync
Content discovery
Recommender
Discovery
OAI identifiers
OAI Resolver
Managing content
Dashboard
Bespoke contracts
Consultancy services
Support us
Support us
Membership
Sponsorship
Community governance
Advisory Board
Board of supporters
Research network
About
About us
Our mission
Team
Blog
FAQs
Contact us
Filters
4 research outputs found
Emotional Intelligence as a Moderator of Affectivity/Emotional Labor and Emotional Labor/Psychological Distress Relationships
Author
A Giardini
A Grandey
+51Â more
A Hochschild
A Rafaeli
AA Grandey
AA Grandey
American Psychological Association
AS Wharton
BE Ashforth
BE Ashforth
C Maslach
C-S Wong
CJ Thoresen
CM Brotheridge
CM Brotheridge
D Goldberg
D Watson
D Zapf
D Zapf
D Zapf
DL Joseph
DW Chan
E Demerouti
E Ogbonna
EJ Austin
FY-L Cheung
G Kinman
HM Johnson
J Schaubroeck
JA Morris
Jahanvash Karim
JD Mayer
JE Bono
JW Pennebaker
K Kafetsios
LM Prati
LT Lam
M Miklolajczak
M Zembylas
N Sevdalis
P Salovey
P Totterdell
PA Frazier
PJ Jordan
PN Lopes
R Abraham
R Abraham
RH Gosserand
Robert Weisz
RS Lazarus
RS Rubin
S Kruml
Y Liu
Publication venue
'Springer Science and Business Media LLC'
Publication date
Field of study
No full text
Crossref
Moderating Role of Affectivity in Emotional Labor and Emotional Exhaustion Among Customer Services Representatives
Author
A Adil
A Hochschild
+56Â more
AA Grandey
AA Grandey
AA Grandey
AA Grandey
Adnan Adil
Anila Kamal
AP Brief
B Adekola
B Parkinson
BE Ashforth
C Kowalski
C Maslach
CL Cordes
CM Brotheridge
CM Brotheridge
D MartÃnez-Iñigo
D Watson
D Zapf
DM Monaghan
GV Daalen
H Weiss
HF Bulan
HM Johnson
I Levin
J Gross
J Gross
J Morris
J Schaubroeck
JA Morris
JM Diefendorff
JM Richard
JR Jones
JS Skues
JT Ptacek
KA Lewig
KL Zellars
KL Zellars
KL Zellars
LS Goldberg
M Muraven
MP Leiter
NM Ashkanasy
P Totterdell
R Abraham
RC Goddard
RF Baumeister
RH Gosserand
RI Sutton
RJ Burke
RJ Erickson
S Sonnentag
S Thomsen
SE Hobföll
SE Jackson
SL Wilk
SM Kruml
Publication venue
'Springer Science and Business Media LLC'
Publication date
Field of study
No full text
Crossref
The effects of emotional display rules on flight attendants’ emotional labor strategy, job burnout and performance
Author
A Grandey
A Rafaeli
+56Â more
A Rafaeli
AD Szilagyi
AM Isen
AR Hochschild
B Ashforth
C Brotheridge
C Brotheridge
C Lee
C Maslach
Chongho Lee
D Matsumoto
D Zapf
D Zapf
D Zapf
DE Bowen
DK Mumby
E Heuven
J Jansz
J Schaubroeck
JA Morris
JE Bono
JM Cortina
JM Diefendorff
JM Diefendorff
JM Diefendorff
K Smith
KA Lewig
KJ Preacher
L Cheng
L Goldberg
LA Harker
M An
M An
MB Tolich
MS Clark
Myungsook An
P Ekman
PA Dijk Van
PB Barger
R Cropanzano
R Leidner
RB Kline
RH Gosserand
RJ Davidson
S Cote
S Forgas-Coll
SA Goodman
SD Pugh
SE Hobfoll
SL Wilk
TF Meijman
TJ Peters
TM Glomb
TN Martin
WB Schaufeli
Yonghwi Noh
Publication venue
'Springer Science and Business Media LLC'
Publication date
Field of study
No full text
Crossref
Exploring the relationship between the emotional labor and performance in the Jordanian insurance industry
Author
A Masood
A Pazy
+81Â more
A Psilopanagioti
A Sousa-Poza
AA Grandey
AA Grandey
AA Grandey
AA Grandey
AB Duke
AR Hochschild
AR Hochschild
AS Gabriel
AS Mattila
AS Wharton
Asaad Ahmad Abdelqader Alsakarneh
B Aziri
BE Ashforth
BE Ashforth
Bilal Mohammad Eneizan
BR Gelderen van
C Lee
CH Choi
CH Chuang
CH Thomas
CM Brotheridge
D Xanthopoulou
DE Bowen
DH Kluemper
DJ Beal
DJ Dwyer
DM Tice
F Tschan
G Lee
G Näring
H Liao
J Kammeyer-Mueller
J Lee
JD Kammeyer-Mueller
JJ Bailey
JJ Gross
JM Diefendorff
JM Diefendorff
JM Richards
JR Mesmer-Magnus
JT Yang
K Pugliesi
Kamel A. AL-kharabsheh
L Festinger
LQ Yang
M Groth
M Inuwa
M McNamara
M Muraven
M Rotundo
MA Griffin
MJ Bitner
N Bolger
NW Chi
O Epitropaki
P Frow
P Totterdell
PA Dijk Van
RA Noe
RE Goodwin
RF Baumeister
RF Baumeister
RH Fazio
RH Gosserand
S Coté
S Kaur
SC Currall
SD Pugh
Shen Chao Hong
SM Kruml
T Hennig-Thurau
TA Judge
TM Glomb
UR Hülsheger
W Lam
W Tsai
WM Hur
X Luo
Z Chen
Publication venue
'Springer Science and Business Media LLC'
Publication date
Field of study
No full text
Crossref