Lifecycle-Based Requirements of Product-Service System in Customer-Centric Manufacturing

Part 11: Service and ManufacturingInternational audienceManaging through-life information of products and services has become an important competitive means in customer-centric industries. The need for managing new types of product-service requirements for sustainability, traceability and performance have widened the traditional perspective of PLM information to integrate new issues, e.g. service information. In this study we examine how the diverse and through-life requirements information could better be integrated in product and business processes of customer-centric manufacturing. The study is based on a literature review and two case interviews. The objective is to elicit requirements information for Product-Service System (PSS). The study introduces the concepts of product-service system, and outlines through-life requirements in customer-centric business. PSS is a new concept for customer-centric business to improve the performance of sustainability, traceability, reusability and repeatability

Implications for Collaborative Development of Reverse Distribution Network: A System Perspective

Part 1: Knowledge-Based SustainabilityInternational audienceOne of the recurring challenges that industries and society face is the availability of and access to resources. The scarcity of resources creates instability in the supply chains of firms and in turn affects competitiveness. In recent years, the notion of a reverse distribution network has been put forth as a possible solution to remedy not only the volatility of the supply chains but also as an indispensable approach for sustainable development. This paper examines the current state of the literature on reverse distribution networks from a system perspective. Two major findings were identified. Firstly, there are no clear grounds for decision making regarding supply network development. Secondly, collaborations offers great opportunities to develop reverse distribution networks and build robust supply chains