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5 research outputs found
A Methodology of Evaluating Service Value based on the Service Field Concept and Its Application to Evaluation of Attractiveness in Sightseeing
Author
A.Kameoka
E.Kinoshita
+7 more
J.Korali
K.Ueda
L.Lovelock
R. F.Lusch
R. P.Fisk
Y.Hatakeyama
Y.Shimomura
Publication venue
'IGI Global'
Publication date
Field of study
No full text
Crossref
The Role of a Sustainability Informatics Framework in Transportation Systems
Author
A.Hammond
B.Dalal-Clayton
+14 more
D.Banister
E. M.Rogers
E.Beinhocker
G. H.Brundtland
H.Gudmundsson
J.Elkington
M. E.Porter
N. P.Melville
P.Fisk
R. T.Watson
R.Gilbert
R.Gilbert
S. L.Hart
T. M.Parris
Publication venue
'IGI Global'
Publication date
Field of study
No full text
Crossref
Electronic Government
Author
A. F.Costa
A.Roemer-Mahler
+27 more
B.Edvardsson
B.Guns
B.Wechsler
C.Lovelock
C.Pollitt
F.Fonseca
I.Nonaka
M. C.Ferreira
M. J.Kiernan
M.Moullin
P.Eiglier
P.Senge
R. D.Blackwell
R. P.Fisk
R.Normann
R.Wolak
S. H.Akhter
S. J.Grove
S.Boztepe
S.Chetty
T. L.Doherty
T.Bovaird
T.Bovaird
T.Davenport
V. A.Zeithaml
V.Zeithaml
W. C.Kim
Publication venue
'IGI Global'
Publication date
01/01/2015
Field of study
No full text
Crossref
Determinants of Successful Service Encounters
Author
A. R.Hochschild
A.Bandura
+31 more
A.Palmer
B. A.Gutek
C. K.Prahalad
C.Meyer
D. E.Bowen
D.Riddle
E.Gummesson
G. L.Shostack
G. L.Shostack
H.Liao
J. A.Czepiel
J. C.Collins
J. E. G.Bateson
J. L.Heskett
J.Baker
J.Pfeffer
L. A.Mohr
L. G.Shostack
L. L.Berry
L. L.Berry
M.Christopher
R. D.Abrahams
R. J.Bies
R. P.Fisk
R.Hightower
R.McKenna
S. D.Pugh
S.Koepp
S.Tax
V. A.Zeithaml
V. A.Zeithaml
Publication venue
'IGI Global'
Publication date
01/01/2019
Field of study
No full text
Crossref
Strategic Management
Author
A.Gheorghe
B.Tracy
+31 more
C. K.Prahalad
C.Neagu
C.Neagu
D.Sexton
E.Schein
F.Marcu
I. A.Maciarello
I.Ansoff
J. R.Mockler
J. W.McEwen
J.Colins
M. A.Udrescu
M. A.Udrescu
M. A.Udrescu
M. E.Gordon
M.Armstrong
M.Dumitrescu
M.Eppler
M.Udrescu
M.Udrescu
P. A.Adamson
P.Druker
P.Fisk
R. S.Covey
R.Jenson
R.Newton
S. G.Gresoi
S. G.Gresoi
T. J.Peters
T.Atamer
Z.Ziglar
Publication venue
'IGI Global'
Publication date
01/01/2021
Field of study
No full text
Crossref
No full text
