4 research outputs found

    A SYSTEMATIC LITERATURE REVIEW OF THE APPLICATION OF CAPABILITY APPROACH IN THE ICT4D STUDIES

    Get PDF
    The applicability of the Capability approach (CA) continue to be a lingering problem in the Information and Communication Technology for Development (ICT4D) studies. The aim of this systematic literature review (SLR) is to review the use of the CA and its application in the ICT4D studies. The study synthesized literature from Three ICT4D journals: The Information Technologies & International Development (ITID), Electronic Journal of Information Systems in Developing Countries (EJISDC) and Information Technology for Development (ITD). We reviewed articles published between January 2004 to January 2019. The study reveals a mismatch and misalignment on the understanding of some of the concepts of the CA such as development/empowerment, especially when people and information technology are incorporated in the studies. Thus, there seems to be dearth consensual knowledge of CA when particularized to people with disability when they adopt mobile phone as a source of development and/or empowerment in the ICT4D domain. This calls for a further examination and contextualisation of the concepts of the CA in line with mobile phone use, people with disability and empowerment in the ICT4D domain

    Offshore business process outsourcing for developing countries: A South African perspective

    No full text
    Offshoring of IT-enabled services to developing countries will continue to dominate the offshoring sector. Companies are constantly on the lookout for locations where they can provide services at a low cost. This has made developing countries to take advantage of this opportunity to create value propositions for companies in developed countries leading to economic development. This paper describes the South Africa's BPO industry in order to explore the current opportunities and potential challenges the industry offers. The role of government support, quality infrastructure, prevalence of HIV/AIDS and inflexibility in labor laws are found to feature significantly within the South African context. The paper contributes to literature on outsourcing in developing countries which has elaborated how African Countries can serve as attractive location for offshoring BPO. This study concludes by providing implications for policy and practice

    Quality service: estimating software reliability for global system for mobile communications (GSM) Funtone

    No full text
    In this paper, we examined the reliability of Funtone software and its impact on quality service to the user. As Global System for Mobile (GSM) software is relatively new in the market and the level of awareness of its quality service is low; the need for quality assessment of these services cannot be overemphasised. We have estimated the distribution of time interval between failures variable to follow a Poisson process with the parameter, λ. The intervals between failures follow an exponential distribution and from this, we estimated the reliability of the software indirectly the quality service of Funtone. Furthermore, we carried out a Monte Carlo simulation; the result is in total agreement with what has been predicted by Poisson and exponential distributions.Funtone; ringtones; failog; SMS; short message service; GSM; mobile communications; MTTF; mean time between failures; MTTR; mean time to repair; NVP; N-version programming; recovery block; quality services; software reliability; service quality; Monte Carlo simulation; text messaging.
    corecore