The impact of green human resource management on organizational citizenship behaviors: the mediating role of organizational identification and job satisfaction

The main aim of this study is to analyze the impact of green human resource management on organizational citizenship behavior through the mediating role of organizational identification and job satisfaction in Portuguese companies certified by ISO 14001. A survey was applied to a sample of 120 collaborators who work in ISO 14001 certified Portuguese industrial companies. Results indicate that there is a mediation model, which uses the effect of job satisfaction in the relationship between green human resource management and its impact on organizational citizenship behavior. This study proves to be important when understanding the individual effects caused by a green human resource management system

The impact of green human resource management on organizational citizenship behaviours through organizational identification and job satisfaction

Dissertação de mestrado em Gestão de Recursos HumanosO objetivo deste estudo consiste em analisar os efeitos positivos da gestão de recursos humanos verde na identificação organizacional, nos comportamentos de cidadania organizacional e na satisfação no trabalho e entender a relação entre a gestão de recursos humanos verde e os comportamentos de cidadania organizacional através do papel mediador da identificação organizacional e a satisfação dos trabalhadores. Para testar as hipóteses de investigação optou-se por uma metodologia quantitativa, tendo sido aplicado um questionário a 120 colaboradores de organizações que possuem certificação na norma ISO 14000. Realizou-se uma análise de mediação paralela para avaliar as relações entre as variáveis. Os resultados revelaram que a gestão de recursos humanos verde está positivamente associada à identificação organizacional. Os resultados ainda permitiram concluir que a gestão de recursos humanos verde relaciona-se positivamente com a satisfação no trabalho. Além disso, constatou-se que a relação entre a gestão de recursos humanos verde e os comportamentos de cidadania organizacional é mediada pela satisfação no trabalho. No entanto, não foi possível confirmar o papel mediador da identificação organizacional nesta relação. São apresentadas as limitações, as contribuições teóricas e práticas e recomendações para investigações futuras. Em suma, este estudo é um importante contributo para a compreensão da dinâmica de um sistema de gestão de recursos humanos verde e da sua influência no comportamento das pessoas.The purpose of this study is to analyse the positive effects of green human resource management on organizational identification, organizational citizenship behaviours and job satisfaction and to understand the relationship between green human resource management and organizational citizenship behaviours through the mediating role of organizational identification and job satisfaction. In order to test the hypotheses, a quantitative methodology was chosen and a questionnaire was applied to 120 employees who work in ISO 14000 certified organizations. A parallel mediation analysis was developed to assess the relationships between the variables. The results showed that green human resource management is positively associated with organizational identification. The results also allowed us to conclude that green human resource management is positively related to job satisfaction. Furthermore, it was found that the relationship between green human resource management and organizational citizenship behaviours is mediated by job satisfaction. However, it was not possible to confirm the mediating role of organizational identification in this relationship. Limitations, theoretical and practical contributions and recommendations for future investigations are presented. In short, this study is an important contribution to understand the dynamics of a green human resources management system and its influence on people's behaviour