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1 research outputs found
Responding to formal complaints about the emergency department: Lessons from the service marketing literature
Author
Arthur WB
Bennett M
+26Â more
Bitner MJ
Daniel AE
Donaldson LJ
Etzel MJ
Forrester WR
Goodwin C
Griffin M
Hartel C
Hocutt MA
Jain A
Keeva S
Levesque TJ
Lovelock CH
McCollough MA
Mulcahy L
Mulholland J
Payne SWD
Pichert JW
Pietroni PC
Smith AK
Sparks BA
Taft L
Tax SS
Tax SS
Tucker JR
Watrous J
Publication venue
'Wiley'
Publication date
Field of study
No full text
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