Drawing as transcription: how do graphical techniques inform interaction analysis?

Drawing as a form of analytical inscription can provide researchers with highly flexible methods for exploring embodied interaction. Graphical techniques can combine spatial layouts, trajectories of action and anatomical detail, as well as rich descriptions of movement and temporal effects. This paper introduces some of the possibilities and challenges of adapting graphical techniques from life drawing and still life for interaction research. We demonstrate how many of these techniques are used in interaction research by illustrating the postural configurations and movements of participants in a ballet class. We then discuss a prototype software tool that is being developed to support interaction analysis specifically in the context of a collaborative data analysis session

Working with troubles and failures in conversation between humans and robots: workshop report

This paper summarizes the structure and findings from the first Workshop on Troubles and Failures in Conversations between Humans and Robots. The workshop was organized to bring together a small, interdisciplinary group of researchers working on miscommunication from two complementary perspectives. One group of technology-oriented researchers was made up of roboticists, Human-Robot Interaction (HRI) researchers and dialogue system experts. The second group involved experts from conversation analysis, cognitive science, and linguistics. Uniting both groups of researchers is the belief that communication failures between humans and machines need to be taken seriously and that a systematic analysis of such failures may open fruitful avenues in research beyond current practices to improve such systems, including both speech-centric and multimodal interfaces. This workshop represents a starting point for this endeavour. The aim of the workshop was threefold: Firstly, to establish an interdisciplinary network of researchers that share a common interest in investigating communicative failures with a particular view towards robotic speech interfaces; secondly, to gain a partial overview of the “failure landscape” as experienced by roboticists and HRI researchers; and thirdly, to determine the potential for creating a robotic benchmark scenario for testing future speech interfaces with respect to the identified failures. The present article summarizes both the “failure landscape” surveyed during the workshop as well as the outcomes of the attempt to define a benchmark scenario.</p