13,091 research outputs found
Shape Interaction Matrix Revisited and Robustified: Efficient Subspace Clustering with Corrupted and Incomplete Data
The Shape Interaction Matrix (SIM) is one of the earliest approaches to
performing subspace clustering (i.e., separating points drawn from a union of
subspaces). In this paper, we revisit the SIM and reveal its connections to
several recent subspace clustering methods. Our analysis lets us derive a
simple, yet effective algorithm to robustify the SIM and make it applicable to
realistic scenarios where the data is corrupted by noise. We justify our method
by intuitive examples and the matrix perturbation theory. We then show how this
approach can be extended to handle missing data, thus yielding an efficient and
general subspace clustering algorithm. We demonstrate the benefits of our
approach over state-of-the-art subspace clustering methods on several
challenging motion segmentation and face clustering problems, where the data
includes corrupted and missing measurements.Comment: This is an extended version of our iccv15 pape
When the Periphery Meets the Core of a Party-Press System: Remember Comrade Lei Feng in China's Shifting Media Kaleidscope
At the epicenter of China's reform, media adapt their propagandist role to different extents. They present distinct images about China's Communist past. Against the backdrop, we examine media reconstructions of Lei Feng, a Communist icon CCP created in the 1960s. Drawing on media reform and collective memory literature, we find party-organ newspapers draw on altruism and loyalty in his original image to promote social stability and economic development for present purposes. Meanwhile, user generated contents in cyberspace question the authenticity of Lei Feng's official records. Different reconstructions collide in online discussions. When commemoration is linked to chronicling, Lei Feng becomes a demoralizing lie; when not, a symbol for much-needed virtues in the present. Implications for understanding China's media reform and for China's collective memorization of revolutionary heroes are discussed
Remarks on the -wave masses of singly heavy mesons
Based on the study of the string model methods of singly heavy mesons and
singly heavy baryons, we calculate the mass spectrum of -and -wave for
both charm and bottom mesons. Experimentally, there are
most masses spectra of -wave have been found, while the masses part of the
-state is not determined. In this paper, we will use singly light quark or
diquark model images and Regge trajectory models, combined with perturbation
processing methods, to analyze and study the observed singly heavy mesons,
further predict the unobserved mesons masses and their corresponding
spin-parity quantum numbers.Comment: 11 pages, 8 figure
Service quality of front-line staff in the South African hotel industry
ThesisThe hotel industry is a developing, dynamic, diverse and complex industry.
As competition becomes tougher, service quality becomes an increasingly
important issue for hoteliers. It is perceived to be the means by which a
hotel can gain a competitive edge in the marketplace, differentiate itself from
competitors, retain existing customers and attract new ones.
The overall goal of the study is to investigate the factors that influence the
quality of service rendered by front-line staff in the Free State and Northem
Cape hotels.
The population for this survey includes all graded hotels, motels,
guesthouses and guest farms within the central tourist region (Free State
and Northern Cape). A sampling frame was selected with the assistance of
SATOUR and a detailed address list of fifty-six graded hotels was obtained
from SATOUR. A postal survey was completed by means of a questionnaire
that was mailed to each one of the fifty-six hotels. The response rate was
51 .98%.
The service performance of the front-line staff in the hotel industry is the key
factor when assessing their customers' perception of quality. Hotel
managers should stress that everyone is part of a team and that the success
of the hotel depends on the performance of everyone involved. Effective
performances are influenced by work opportunities, motivation and the
working environment.
The key to competitive advantage in the hotel industry is largely a superior
plan that must fit the particular circumstances of front-line departments and
prevent the occurrence of poor service quality. Otherwise the service will lack direction and the quality of performance will vary considerably both
between hotels and also between individual staff members within hotels.
Dimensions of service quality can be quantified by obtaining measures of
expectations and perceptions of service standards. Analysing different
perspectives of the measurement will be conducive to the improvement of
service quality. The control of service quality is a management function to
ensure that the hotel's goals and standards are met. Both dimensions and
control of service quality can guarantee standardised service performance.
In-service training can be a key instrument in maintaining optimal level of
performance in a hotel. Staff cannot be expected to render high-quality
service unless they know what is expected of them. Training programs
should be designed to enable all the staff members to perform their service
well, and fully develop their capability. The training must be interesting,
detailed, and frequently reinforced. The training methods should be unique
and effective in producing results under different circumstances.
Continuous improvement of service quality is a vital task for both hotel
managers and staff. Market competition means that innovation is always
required in all of the hotel's activities, and all the components of service
operations must be taken into consideration to achieve this improvement.
The vast majority of the respondents indicated that personal service, and not
material service, is the most important aspect in the hotel industry.
Managers and front-line staff see a positive attitude towards customers as
the most important service quality factor.
From the survey it is clear that managers prefer their front-line staff to "tackle
difficult situations", while also caring for the basic characteristics, such as "accuracy". The managers of the participating hotels see promotion to a
higher position and money as the most important methods to motivate their
staff. Helping staff to become aware of their goals and letting the staff know
where they fit in best are the most important motivation factors, according to
the front-line staff.
Cleanliness, value for money and comfort are key elements in measuring
service quality in participating hotels. The main techniques to assess
service quality are cleanliness check-lists and customer comment forms.
Hotel managers and front-line staff indicated that on-the-job training is the
most important training method used in the participating hotels. It is also
clear that front-line staff need more formal training courses to improve their
knowledge and skills. According to the respondents, improved staff
performance and productivity are the most important results of effective
training.
Service quality is one of the key issues for survival in the hotel industry, and
is a major factor for achieving commercial success. Faced with rapidly
increasing competition, the South African hotel industry simply has no choice
but to improve quality through a well-designed training program
Neural Collaborative Subspace Clustering
We introduce the Neural Collaborative Subspace Clustering, a neural model
that discovers clusters of data points drawn from a union of low-dimensional
subspaces. In contrast to previous attempts, our model runs without the aid of
spectral clustering. This makes our algorithm one of the kinds that can
gracefully scale to large datasets. At its heart, our neural model benefits
from a classifier which determines whether a pair of points lies on the same
subspace or not. Essential to our model is the construction of two affinity
matrices, one from the classifier and the other from a notion of subspace
self-expressiveness, to supervise training in a collaborative scheme. We
thoroughly assess and contrast the performance of our model against various
state-of-the-art clustering algorithms including deep subspace-based ones.Comment: Accepted to ICML 201
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