La influencia del marketing interno y la gestión de los recursos humanos en el bienestar del profesorado y el desarrollo de escuelas innovadoras y sostenibles

La investigación que deriva del desarrollo de esta tesis doctoral aborda de forma central las prácticas de GRH orientadas al bienestar docente, así como el papel mediador del bienestar entre la GRH y el rendimiento del centro educativo. Evaluando además la influencia del liderazgo de alta comunicación y basado en el ejemplo, y la innovación tanto en el centro como en el aula.The research derived from this doctoral thesis addresses teacher-oriented human resource practices and the mediating role of HRM and performance of educational institutions. This research asseses the influence of high communication leadership, leadership by example and innovation in both the educational institution and the classroom.Programa de Doctorat en Màrquetin

Bibliometric analysis of the literature on critical thinking: an increasingly important competence for higher education students

In recent years, interest in critical thinking(CT) has grown considerably. An evaluation of this research field and its challenges are provided in this paper. A bibliometric study was performed to analyse 1,295 papers on CT published in the last 50 years. The data were obtained from the WOS Core Collection database. The findings of this study improve the understanding of the CT domain by showing key studies, the main studies developing the field, key past studies and their influence in subsequent publications, emerging trends and potentially transformative ideas. Most publications and citations are from the last decade, reflecting the momentum of this concept over the period examined. The topic has also expanded geographically. Although the University of Iowa and the University of Alberta are the most prolific institutions, Asian universities have gained in prominence in recent years, as shown by the number of papers published. According to the analysis, the increase in the number of authors, publications and journals in this field and the rise in the number of publications written in collaboration with authors from different parts of the world are two trends that reflect the interest in CT as a way to understand the development of thinking skills

Bibliometric analysis of the customer experience literature

This article provides an extensive review and analysis of the customer experience (CX) literature. This growing, highly topical research area draws on contributions from multiple disciplines, including marketing, philosophy, management and psychology. The present analysis was performed using 1,358 articles published between 1996 and 2021 and indexed in the Web of Science (WoS) database. These articles were analysed using bibliometric methods. The analysis provides insights into the volume of publications, most cited articles and authors, most prolific institutions and countries, and keywords in CX research. The findings provide an up-to-date picture of CX as an academic concept. They also help identify new lines of research on CX and other associated concepts

Family Council From A Cultural Approach: the case of eastern european countries

The family council is a formal mechanism of the family governance in family businesses that aims to give a voice to all members of the family, and to unify the interests of all members. These interests are identified with the purpose of the family, necessary to achieve a long-term legacy, and the sustainability of the company. However, the establishment of the family council is a topic that is still at an incipient stage, both in the literature and for practitioners, so our contribution advances the understanding of family governance within the sphere of family businesses culture and context. For that purpose, we rely on two cultural indexes widely accepted in the literature. We have taken Hofstede’s dimensions and CAGE Distance Framework to explain the establishment of a family council in family businesses settled on the Eastern European countries. The prevailing culture in these countries defines the values and behaviors of their social organizations, namely, the family. The joint study of Hofstede’s dimensions and of the cultural, administrative, and economic differences in the Eastern European countries (CAGE framework) sheds light on how, when and why to establish a family council. This research opens a new field in the intersectional study of culture as an element of sociology and family business in the field of family governance. In advancing this line of research, multilevel analysis through case studies would confirm the coincidence of national values, with individual characteristics. Keywords: Family business, family council, organizational culture, eastern countrie

The Influence of Management on Teacher Well-Being and the Development of Sustainable Schools

Teaching is one of the professions with the highest levels of stress and disquiet at work, having a negative impact on teachers’ well-being and performance. Thus, well-being is one of the priorities in human resource management (HRM) in schools. In this regard, this paper studies the relationship between HRM, well-being and performance, observing the incidence of leadership and innovation in these relationships. The objective is to measure the extent to which it is necessary to encourage sustainable environments that promote the well-being of teachers and, by extension, students. The study used the methodology of structural equations and a sample of 315 secondary school teachers. The work validates the influence of leadership by example and information management on HRM and performance. In addition, we confirm the significant effect of human resource management on educational performance. The relationship is observed both directly and through the mediating effect on the improvement of well-being. On the other hand, the positive influence of innovation on performance, both in schools and in the classrooms, is reaffirmed. These results suggest the need to zero in on the human resources policies in schools linked to the improvement of teacher well-being and educational performance. They also highlight the role of school and classroom innovation as a key element in maintaining educational quality

What’s next in talent management?

This article presents a literature review of the academic research on talent management (TM). This research topic is contemporary and highly relevant, given its links with human resources, knowledge management, and dynamic marketing capabilities. An exhaustive bibliometric analysis of TM was conducted. The analysis covered publications from the early 21st century. In total, 1,373 documents published from 2003 to 2020 were retrieved from the Web of Science (WoS) database and analyzed. Bibliometric methods were applied using some of the primary bibliometric indicators: number of publications, most cited articles and authors, institutions and countries, and keywords. This analysis reveals the importance of TM in light of companies’ decisions to switch to human capital as a source of competitive advantage. The aim of this paper is to highlight the importance of TM in new business realities and to propose areas of further research

Family Council From A Cultural Approach: the Case of Eastern European Countries

The family council is a formal mechanism of the family governance in family businesses that aims to give a voice to all members of the family, and to unify the interests of all members. These interests are identified with the purpose of the family, necessary to achieve a long-term legacy, and the sustainability of the company. However, the establishment of the family council is a topic that is still at an incipient stage, both in the literature and for practitioners, so our contribution advances the understanding of family governance within the sphere of family businesses culture and context. For that purpose, we rely on two cultural indexes widely accepted in the literature. We have taken Hofstede's dimensions and CAGE Distance Framework to explain the establishment of a family council in family businesses settled on the Eastern European countries. The prevailing culture in these countries defines the values and behaviors of their social organizations, namely, the family. The joint study of Hofstede's dimensions and of the cultural, administrative, and economic differences in the Eastern European countries (CAGE framework) sheds light on how, when and why to establish a family council. This research opens a new field in the intersectional study of culture as an element of sociology and family business in the field of family governance. In advancing this line of research, multilevel analysis through case studies would confirm the coincidence of national values, with individual characteristics. Keywords: Family business, family council, organizational culture, eastern countrie