2,732 research outputs found

    The Hidden Dilemmas in Software Development Project Decisionmaking: Persist or Desist?

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    Given that decision makers continue to face dilemmas on whether to persist or desist with troubled projects, it is important for senior managers to support the assessment of decision dilemmas faced by project managers. By drawing on two case studies that exhibit project escalation situation, decision-makers in both cases were interviewed and important documents reviewed, the paper has identified five types of decision dilemmas and their associated characteristics: justification, sunk cost, ambiguity, opportunity cost and completion. The decision dilemmas identified in this study and the recommendations for countering these dilemmas aim to help project managers improve the process of decision-making during project development. Furthermore, it is also important for organizations to be aware of the role played by decision dilemmas within the escalation phenomenon as such understanding could help organizations extricate themselves from future escalation predicaments

    \u27Unfreezing-Changing-Refreezing\u27 of Actors\u27 Commitment: The Transition from Escalation to De-Escalation of Commitment to Information Technology Projects

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    Escalation is a common and costly problem among IT projects. Although the potential of de-escalation of commitment to failing courses of action has been much heralded, many such efforts may result in failure due to constituencies biasing facts in the direction of previously accepted beliefs, and therefore, prevent an organization from de-escalating. Here, we adopt Lewin’s change framework to examine the commitment transformation during the transition from escalation to de-escalation of an eprocurement project in a local government organization in UK. Our findings suggest that the entire process of ‘unfreezing-changing-refreezing’ was enacted through the deployment of behaviour disconfirmation, psychological safety creation, and development, alignment and integration of new attitudes and behaviours. The research and practical implications of these findings are explored

    Helping Hands

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    A dominant logic view of managing IT innovation

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    Change Management: The People Dimension

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