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4 research outputs found

Measuring E-Learners' Perceptions of Service Quality

Author: A. E.Hassan
A.Parasuraman
B.Yoo
D. A.Garvin
G.Kidney
H.Platteaux
J.Carman
M. J.Rosenberg
P. V.Ngobo
P.Roussel
R. L.Oliver
R. M.Pirsig
R. W.Brislin
R.Rossi
R.Sharma
S. J.Barnes
S.Eom
W.DeLone
Publication venue: 'IGI Global'
Publication date
Field of study

From Mobile Service Quality Evaluation to E-Word-Of-Mouth: What Makes the Users of Mobile Banking Applications Speak About the Bank?

Author: A. C.Valvi
A. N. M.Beigi
A.Gandy
A.Özer
B. F.Zavareh
B.Alsajjan
F. F.Reichheld
I.Chouk
J. C.Nunnally
J. F.Hair
J.Zha
K.Ghalandari
K.Kiesnoski
M. N.Masrek
M.Al-Nasser
M.Kumar
P.Doyle
P.Kotler
P.Roussel
R. C.Mayer
S.Han
S.Singh
T. O.Jones
V. A.Zeithaml
W.Lane
Publication venue: 'IGI Global'
Publication date
Field of study

The Role Of Loyalty Program (LP) And Brand Attachment In Establishing Word-Of-Mouth Intentions

Author: A. N.Omar
A.Parasuraman
A.Saleha
B.Konsynski
C. J.Nunes
C.Benavent
C.Grônroos
C.Grônroos
C.Hamon
D.Roux
E. J.Pedhazur
E.Gummesson
F. F.Reicheld
F. F.Reichheld
FiskeSusan
G.Roehrich
G.Silverman
H.Ben Khelil
H.Ben Khelil
H.Peck
J. C.Nunnally
J. L.Moulins
J. L.Moulins
J.Lacoeuilhe
J.Rajnish
K. G.Jöreskog
L. L.Berry
M. A.Abdolvand
M.Zineldin
P.Feldwick
P.Roussel
R. L.Oliver
S.Belaïd
V. A.Zeithaml
Publication venue: 'IGI Global'
Publication date
Field of study

Toward an Enacted Approach to Understanding OSS Developer’s Motivations

Author: A. D.Bright
B.Efron
B.Fischhoff
B.Fitzgerald
C. S.Dweck
C. S.Dweck
C.Rossi
D. A.Kolb
D. B.Bromley
D. J.Vroom
E. S.Raymond
E.Scarbrough
G.Bateson
G.Kraus
H.Maturana
H.Maturana
H.Tajfel
I.Ajzen
J. F.Hair
J. R.Taylor
J. S.Brown
J.Lerner
J.Lerner
J.Nahapiet
K. J.Arrow
K. J.Stewart
K. R.Monroe
L.Raymond
L.Smircich
M. E.Tubbs
M. L.Lee
M. S.Elliott
M.McLure Wasko
N.Jullien
N.Lin
O.Lisein
P. A.Pavlou
P. J.Agerfalk
P. M.Blau
P.Gurviez
P.Roussel
S.Gosain
T. A.van Dijk
V.Venkatesh
W. T.Powers
W. W.Chin
Publication venue: 'IGI Global'
Publication date
Field of study

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