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4 research outputs found

Developing a Global CRM Strategy

Author: A. M.Croteau
A.Kohli
D.Peppers
D.Rigby
E.Fina
E.Roche
F.Reichheld
G.Fairhurst
G.Harris
L.Crosby
M.Beverland
M.Shoemaker
P. J.Mitchell
S.Ross
T. H.Davenport
V.Zeithaml
Publication venue: 'IGI Global'
Publication date: 01/01/2009
Field of study

Community Based Eco Cultural Heritage Tourism for Sustainable Development in the Asian Region

Author: A. F.Hoole
A. L.Baez
A. L.Stronza
A.Stettner
C.Yi
C.Zhu
D.Hall
E.Halpenny
G.Brundtland
G.Pearce
G.Poyya Moli
G.Poyya Moli
G.Poyya Moli
J. C.Isaacs
J.Mitchell
J.Pigram
K.Din
M. B.Gurstein
M. E.Epler Wood
M. J.Hatton
P. B.Roy
P.Murphy
P.Wight
R.Box
R.Spiller
S. K.Nepal
S.Wearing
U.Blank
W.Na
Z.-Y.Cheng
Z.Zhang
Publication venue: 'IGI Global'
Publication date
Field of study

The Urban Communication Infrastructure

Author: A. D.Chandler
A.Aurigi
A.De Souza e Silva
A.Wood
C.Alexander
D. V.Canter
D.Makagon
D.Schuler
F.Biocca
G.Burd
G.Gumpert
G.Gumpert
G.Marx
H. A.Innis
H. A.Innis
H. A.Innis
H.Jassem
H.Rheingold
J. W.Carey
J.Blascovich
J.Jacobs
K. J.Gergen
K. S.Willis
L.Jeffres
M. N.Webber
M.Boler
M.Castells
M.McLuhan
M.Mosco
P. J.Taylor
R. M.Rettie
S. B.Barnes
S.Graham
S.Macek
S.McQuire
T. A.Gibson
W. J.Mitchell
Publication venue: 'IGI Global'
Publication date: 01/01/2011
Field of study

Citizens and Service Channels

Author: A.Pavlichev
A.Ringeling
A.Scheepers
A.Sen
B.Bozeman
B.Wellman
C. W.Choo
C.King
D. M.West
H. H. F. M.Daemen
H. P. M. v.Duivenboden
H. P. M.van Duivenboden
H.Albeda
H.Simon
J. B.Horrigan
J. E.Fountain
J. E.Fountain
J.van Dijk
M. L.Kwast
M.Margolis
N. K.Baym
P.Hall
P.Kotler
P.Overheidsloket
R.Davis
R.Parker
S. G.Jones
T.Stonier
V.Bekkers
V.Bekkers
W. d.Donk
W. J.Mitchell
W.Pieterson
W.Pieterson
W.Wirth
Publication venue: 'IGI Global'
Publication date
Field of study

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