Supervising and controlling unmanned systems: a multi-phase study with subject matter experts

Proliferation in the use of Unmanned Aerial Systems (UASs) in civil and military operations has presented a multitude of human factors challenges; from how to bridge the gap between demand and availability of trained operators, to how to organize and present data in meaningful ways. Utilizing the Design Research Methodology (DRM), a series of closely related studies with subject matter experts (SMEs) demonstrate how the focus of research gradually shifted from “how many systems can a single operator control” to “how to distribute missions among operators and systems in an efficient way”. The first set of studies aimed to explore the modal number, i.e., how many systems can a single operator supervise and control. It was found that an experienced operator can supervise up to 15 UASs efficiently using moderate levels of automation, and control (mission and payload management) up to three systems. Once this limit was reached, a single operator's performance was compared to a team controlling the same number of systems. In general, teams led to better performances. Hence, shifting design efforts toward developing tools that support teamwork environments of multiple operators with multiple UASs (MOMU). In MOMU settings, when the tasks are similar or when areas of interest overlap, one operator seems to have an advantage over a team who needs to collaborate and coordinate. However, in all other cases, a team was advantageous over a single operator. Other findings and implications, as well as future directions for research are discussed

Testing The Efficiency And Effectiveness Of Soldier Performance Under Increasing Task Demand

Combat is inherently a demanding situation which may increase stress, heighten arousal, and increase anxiety. The Processing Efficiency Theory (PET) was specifically developed to account for how anxiety influences performance. Therefore, the PET provides a potential theory to explain the positive and negative changes in performance in a combat environment. This study is the first attempt to examine PET in the military domain. Using the Small Arms Simulator Testbed (SAST), we investigated the relationship between processing efficiency and performance, considering mental workload, stress, and anxiety effects. Shooting performance effectiveness measures were target acquisition and friend/foe discrimination. Changes in processing efficiency were manipulated by varying degrees of working memory demand and sustained information transfer. The results indicated that shooting performance and processing efficiency, as well as mental workload demands, decreased as the global demand of both tasks increased. Further analyses for anxiety and stress and future directions are discussed

Application of Fuzzy Signal Detection Theory to the Discrimination of Morphed Tank Images

The effect of response set size on performance on a detection task was evaluated using both fuzzy and traditional signal detection theory. Fuzzy categories of stimuli were created using morphing software to blend profile images of American (M1A1) and Iraqi (T55) tanks to different degrees. These combinations were used to create static images varying from 100% T55 to 0% T55 (100% MIAl). Participants were asked to indicate the degree to which each image did not resemble an American tank. Consistent with previous research, results indicated that the FSDT model conforms to the normality assumption of traditional SDT. In addition, forcing observers to make binary decisions impaired performance relative to multi-category response sets in the FSDT analysis but not the traditional analysis. However, there were more model convergence failures in the FSDT analysis relative to the traditional analysis, mostly associated with conditions in which there were 100 response categories

Application Of Fuzzy Signal Detection Theory To The Discrimination Of Morphed Tank Images

The effect of response set size on performance on a detection task was evaluated using both fuzzy and traditional signal detection theory. Fuzzy categories of stimuli were created using morphing software to blend profile images of American (M1A1) and Iraqi (T55) tanks to different degrees. These combinations were used to create static images varying from 100% T55 to 0% T55 (100% MIAl). Participants were asked to indicate the degree to which each image did not resemble an American tank. Consistent with previous research, results indicated that the FSDT model conforms to the normality assumption of traditional SDT. In addition, forcing observers to make binary decisions impaired performance relative to multi-category response sets in the FSDT analysis but not the traditional analysis. However, there were more model convergence failures in the FSDT analysis relative to the traditional analysis, mostly associated with conditions in which there were 100 response categories

The Workload and Performance Relationship in the Real World: A Study of Police Officers in a Field Shooting Exercise

We examined the relationship between perceived workload and performance by evaluating the responses of police officers to 4 different draw-and-shoot tasks in a night field training exercise which was part of their regular training regimen. Sixty-two police officers volunteered to participate. Results demonstrated an associative trend among 3 tasks where shooting performance decreased and workload increased as the tasks became more complex. However, performance on 1 specific shooting task did not correlate with any of the other 3 tasks, and in this 1 exceptional case, insensitivities were observed in which workload increased but performance remained constant

Police Officers Seat Belt Use While On Duty

Typical seatbelt designs can interfere with police officers\u27 operational work by lengthening their response time in threatening situations. Therefore, in certain operational circumstances there is a direct conflict between operational safety (effective response to threat) and driving safety (seatbelt use). To evaluate this potential conflict, 341 police officers from the southeastern US completed a questionnaire that included work related and non-work related seatbelt usage information. Factor analysis revealed five influential and significant factors; (1) travel context, (2) crime context, (3) confidence in seatbelt design, (4) speed and distance of travel, and (5) seatbelt ergonomics. These results confirm that seatbelts themselves in police cruisers currently represent a real safety concern of police officers in high threat circumstances. © 2004 Elsevier Ltd. All rights reserved