Distribution with Quality of Service Considerations:The Capacitated Routing Problem with Profits and Service Level Requirements

Inspired by a problem arising in cash logistics, we propose the Capacitated Routing Problem with Profits and Service Level Requirements (CRPPSLR). The CRPPSLR extends the class of Routing Problems with Profits by considering customers requesting deliveries to their (possibly multiple) service points. Moreover, each customer imposes a service level requirement specifying a minimum-acceptable bound on the fraction of its service points being delivered. A customer-specific financial penalty is incurred by the logistics service provider when this requirement is not met. The CRPPSLR consists in finding vehicle routes maximizing the difference between the collected revenues and the incurred transportation and penalty costs in such a way that vehicle capacity and route duration constraints are met. A fleet of homogeneous vehicles is available for serving the customers. We design a branch-and-cut algorithm and evaluate the usefulness of valid inequalities that have been effectively used for the capacitated vehicle routing problem and, more recently, for other routing problems with profits. A real-life case study taken from the cash supply chain in the Netherlands highlights the relevance of the problem under consideration. Computational results illustrate the performance of the proposed solution approach under different input parameter settings for the synthetic instances. For instances of real-life problems, we distinguish between coin and banknote distribution, as vehicle capacities only matter when considering the former. Finally, we report on the effectiveness of the valid inequalities in closing the optimality gap at the root node for both the synthetic and the real-life instances and conclude with a sensitivity analysis on the most significant input parameters of our model

ATM cash replenishment under varying population coverage requirements

Inspired by an automated teller machine (ATM) cash replenishment problem involving population coverage requirements (PCRs) in the Netherlands, we propose the vehicle tour problem with minimum coverage requirements. In this problem, a set of minimum-cost routes is constructed subject to constraints on the duration of each route and the population coverage of the replenished ATMs. A compact formulation incorporating a family of valid inequalities and an efficient tour-splitting metaheuristic are proposed and tested on 77 instances derived from real-life data involving up to 98 ATMs and 237,604 citizens and on 144 newly generated synthetic instances. Our results for the real-life instances indicate significant cost differences in replenishing ATMs for seven major Dutch cities when the PCRs vary. Additionally, we illustrate the impact of different PCRs on the ATM replenishment costs for seven major cities in the Netherlands by presenting an aggregated cost evaluation of 11 PCRs involving 1,003,519 citizens, 338 ATMs, and 19 cash distribution vehicles