Attitudes toward Service Innovations in Red Meat Industry and its Consumption Effects on Nigerian Consumers

This paper focused on the Nigerian beef market, where meat safety is one of the most important issues of product quality for retailers, consumers, and the legal protection afforded consumers of the product. In today’s challenging economic climate, every business needs an organization-wide commitment to a comprehensive marketing strategy so it will stand out among the growing number of competitors competing for consumers. One of the ways of doing this is by providing quality products/services. The meat industry in Nigeria has failed to do this, thus this research was carried out to see how innovation can bring quality into this industry and some of the laws relating to consumer protection in Nigeria. The total population in Nigeria was last recorded at 170,123,740 (million) people in July 2012 (Indexmundi.com). According to Osho and Asghar (2005) the national population figure by the Nigeria Census Board is 170 million; this not only make Nigeria one of the largest meat consumers in this region of the world, but also one of the largest meat producing countries in Africa. Nevertheless, the deplorable conditions of meat products from the abattoirs to consumers are issues that could not just be swept under the rug. This paper; therefore, explored how innovation can better improve the delivery of quality meat products to Nigeria consumers. Two hundred and fifty (250) meat consumers in Lagos, Nigeria were randomly chosen from Ikotun area; where an abattoir operates and were required to answer few questions in a carefully designed questionnaire so as obtain relevant information. Chi-Square Tests and Cross tab was used in analyzing the data. The findings shows that χ2 =49.706, df=9, and p=.000; indicates that innovative steps of the meat handling improves quality of meat provided to the consumers and drastically reduces the problems presently associated with the industry; therefore, it is recommended that, the meat industry must be committed to supplying its customers with products that are safe and quality assure

AN INVESTIGATION INTO THE LEGAL FRAMEWORK OF MARKETING IN NIGERIA

The conceptual framework of marketing as well as the laws relating to marketing activities was reviewed. In the investigation, issues pertaining to the contractual relationship, obligation as to title, description, fitness for purpose, condition for merchantable quality, sale by sample, liability in the law of deceit and negligence in the law of Tort as well as regulatory bodies set up to guide marketing activities and possibly protect the consumers in Nigeria were looked into. The article has proven the need for an improvement on this legal framework especially in the tort of Negligenc

Legal implications of manufacturers’ negligence and its effects on consumers: A study of South West Nigeria

The research study examined manufacturers’ negligence and its effects on consumer behaviour (cb) in South West Nigeria. The objectives of this study is to create a platform to explore the recklessness of manufacturers which is due to their negligence and its effects on cb with reference to South West Nigeria, to establish the effects of total quality management on manufacturers’ negligence, to determine the effects of consumption of sub-standard products on cb, to evaluate the impact of manufacturers’ marketing activities, to determine the effects of defective products on consumer exit, to show the effects of consumer service on cb, and to determine the effects of manufacturers’ negligence on cb. The study used survey research method with structured questionnaire and four hypotheses. Regression statistics was used to test the hypotheses and the result and findings show that f= 51.62, df= 1, and p value <0.05, thus manufacturers’ negligence has significant effect on cb

ALTERNATIVE DISPUTE RESOLUTION STRATEGIES FOR SUSTAINABLE DEVELOPMENT IN AFRICA: INSIGHTS FROM NIGERIA

Conflicts especially in Nigeria shall be explored in the course of this paper. Also the concept of sustainable development, conflicts and contradiction in the drive for sustainable development along with approaches to ensuring sustainable development in Nigeria shall also be examined. We shall dwell further on reported cases of conflicts in Nigeria and the incorporation of alternative dispute resolution into the framework for sustainable development. And at the Economic and social development in Africa has been hampered by a number of interrelated issues. These include high cost of credit, low level of education and the imbalance in a rapidly globalising world. There are also many cases of conflicts, almost in the magnitude of organised terrorism. Media reportage has not helped issues either. There is therefore the need to seek alternatives in managing these conflicts. It is this desire that provides motivation for this paper. The conceptual framework of sustainable development as well as the provisions of Alternative Dispute Resolution in dealing end of the paper it shall be proffered that alternative dispute resolution is a better remedy for conflict resolution. We are optimistic that the results will provide viable alternatives to resolving conflicts and thus ensure sustainable development in the continent

AN INVESTIGATION INTO THE LEGAL FRAMEWORK OF MARKETING IN NIGERIA

The conceptual framework of marketing as well as the laws relating to marketing activities was reviewed. In the investigation, issues pertaining to the contractual relationship, obligation as to title, description, fitness for purpose, condition for merchantable quality, sale by sample, liability in the law of deceit and negligence in the law of Tort as well as regulatory bodies set up to guide marketing activities and possibly protect the consumers in Nigeria were looked into. The article has proven the need for an improvement on this legal framework especially in the tort of Negligenc

Attitudes toward Service Innovations in Red Meat Industry and its Consumption Effects on Nigerian Consumers

This paper focused on the Nigerian beef market, where meat safety is one of the most important issues of product quality for retailers, consumers, and the legal protection afforded consumers of the product. In today’s challenging economic climate, every business needs an organization-wide commitment to a comprehensive marketing strategy so it will stand out among the growing number of competitors competing for consumers. One of the ways of doing this is by providing quality products/services. The meat industry in Nigeria has failed to do this, thus this research was carried out to see how innovation can bring quality into this industry and some of the laws relating to consumer protection in Nigeria. The total population in Nigeria was last recorded at 170,123,740 (million) people in July 2012 (Indexmundi.com). According to Osho and Asghar (2005) the national population figure by the Nigeria Census Board is 170 million; this not only make Nigeria one of the largest meat consumers in this region of the world, but also one of the largest meat producing countries in Africa. Nevertheless, the deplorable conditions of meat products from the abattoirs to consumers are issues that could not just be swept under the rug. This paper; therefore, explored how innovation can better improve the delivery of quality meat products to Nigeria consumers. Two hundred and fifty (250) meat consumers in Lagos, Nigeria were randomly chosen from Ikotun area; where an abattoir operates and were required to answer few questions in a carefully designed questionnaire so as obtain relevant information. Chi-Square Tests and Cross tab was used in analyzing the data. The findings shows that χ2 =49.706, df=9, and p=.000; indicates that innovative steps of the meat handling improves quality of meat provided to the consumers and drastically reduces the problems presently associated with the industry; therefore, it is recommended that, the meat industry must be committed to supplying its customers with products that are safe and quality assured

Modelling the Relationship between Performance Appraisal and Organizational Productivity in Nigerian Public Sector

Quite a number of challenges have been identified as confronting the effective and efficient practice of the performance appraisal system which includes the effect of managerial decisions, reward and its turnout in commitment and loyalty of employees which triggers productivity within the organization. Therefore, this study concentrates on ‘what’, ‘why’ and ‘how’ as the factors generate extreme dissatisfaction among employees and employers. Descriptive survey design method was adopted with the use of questionnaire distributed to the management and staff of some selected public sectors in Lagos State, South-West, Nigeria out of which 254 representing 85% were valid for the research. The questionnaire was structured into four sections. The study pointed that if managerial decisions are fair and just with equitable reward and promotion for job done, it will increase employees’ commitment and loyalty in the organization. In the same vein, if employees were properly motivated with the necessary and adequate training needs, innovation would increase rapidly on the job and this will thereby lead to competitive positioning. In addition to this, employees agreed that if they got regular feedbacks about their performance on the jobs, it could secure competitive positioning for the organization. As this will help them to identify their strengths and weaknesses which could invariably produce opportunities to the organization they are working with and threat to their competitor

Managing Workplace Conflicts in Business Environment: The Role of Alternative Dispute Resolution (ADR)

In today’s business atmosphere, conflict in the workplace is a noteworthy issue; therefore, handling conflicts in organizations is essentially very important as organizations that fail to address conflicts properly are likely to run into problems because conflict is integral in organizational life and has both likely benefits and costs. To address the situation of conflicts, lately since 1970s organizations have turned to the use of alternative dispute resolution (ADR), in resolving workplace conflicts. This article therefore presents the authors’ thoughts on why organizations should use ADR to manage workplace conflicts; as effective conflict management has the prospective to play a key role in the success of organizations goal

Corporate Image: A Strategy for Enhancing Customer Loyalty and Profitability

Organizations are nowadays concerned with managing their corporate image. There is a strong positive correlation between people’s perceptions of a company and pro-corporate supportive behaviour. In this study, past researchers on corporate image were incorporated to create a platform for framework which identifies the variables of relationship between corporate image and customer loyalty cum profitability. The study utilized descriptive statistics, bivariate correlation and linear regression to investigate the impact of corporate image on customer loyalty and profitability within the Nigerian service industry (banking). The study adopted the research instrument of self-structured questionnaire which was in line with the reviewed literature and focused on the main variables in the study. It was found in the model parameters that physical environment, service offering and customer loyalty have significant impact on the level of profitability. Thus, we can rightly conclude that the level of satisfaction among customers tends to affect the service offerings and customer loyalty which has a direct link with corporate profitability

Incentives and Job Satisfaction: Its Implications for Competitive Positioning and Organizational Survival in Nigerian Manufacturing Industries

This paper assessed the attitude of workers towards incentive and their satisfaction to work. A sample of 127 valid respondents selected from the managerial and non-managerial staff and data collected were analyzed using Statistical Package for Social Science (SPSS) through descriptive statistics and regression. The findings revealed that financial rewards encourage workers externally; while nonfinancial rewards can satisfy employees internally by making them feel like a valued part of an organization. Also, it was indicated that some employees seem to be satisfied and content with their job not because they derive pleasure from the work itself but because there are no other alternatives. The manufacturing industry needs to embark on the restructuring of jobs and responsibilities in ways that would facilitate competitive advantage without sacrificing the basic objective of the organization