6 research outputs found

    The Effect of Minimum Wage in the Fight Against Corruption Among Civil Servants in Ekiti State, Nigeria

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    This study examined the effect of minimum wage in the fight against corruption among civil servants in Ekiti state, Nigeria. The objectives were targeted towards assessing the effect of unemployment, briberies, basic salary, annual bonus, productivity and performance pay and allowance on corruption. Primary data were sourced through the use of structured questionnaire on carefully selected sample of 378 out of the 7,062 workers drawn from thirteen (13) chosen Ministries, Departments, Agencies and Government Corporations in Public Service of Ekiti State with staff strength of two hundred (200). Multiple regression analysis were adopted to measure the effect of unemployment, briberies, basic salary, annual bonus, productivity and performance pay and allowance on corruption. The study found that effect of unemployment on corruption (β = -0.218, p= 0.033), basic salary (β = 0.209, p= 0.007), annual bonus (β = 0.040, p= 0.003), and allowance (β = 0.741, p= 0.000). The study concluded that due process in awarding government contract are not strictly adhere to, this give room for civil servant in the state to be conscious of what to be receive either in form of gift or bribe and the annual bonus has no effect on their daily living even when paid and the various work allowance (e.g. wardrobe, leave, furniture, newspaper allowance), still could not meet the works’ needs do to economy recession. Keywords: unemployment, basic salary, allowance, corruption, minimum wag

    Impact of Strategic Relationship Marketing on the Performance of Banks in Nigeria

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    The increasing patronage of non-bank institutions by customers exerts marketing pressure on the Nigerian commercial banks. Existing studies have not adequately addressed the gap created by this paradigm shift, hence the call for business philosophy that focuses on strategic relationship marketing (SRM) approach with the customers. Therefore, this study examines the influence of the SRM dimensions on customer retention of banks in Nigeria. The sample comprised 1500 commercial bank customers and marketing officers from 300 bank branches in Nigeria. Structured questionnaires were administered for data collection. Hierarchical regression model was fitted to the data collected. The findings revealed that strategic relationship marketing dimensions could lead to increased customer retention with adequate implementation of relationship acquisition strategy, and retention strategy. Further, inclusion of banking industry alignment strategy would make the banks to benefit maximally through customer linkage and also cause an optimal compensation or remedial system. The findings stressed the need for relationship acquisition, relationship maintenance and retention strategy as the strategic marketing tool to enhance customer retention of the banks. Keywords: strategic relationship, marketing, customer retention, banking industry alignment, banks DOI: 10.7176/JMCR/74-03 Publication date: December 31st 2020

    Effects of Moonlighting on Job Satisfaction in Public Institutions in Southwest Nigeria (A Comparative Analysis)

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    This study investigated the effects of moonlighting on job satisfaction between academic staff and medical doctors in Southwest Nigeria. The study employed descriptive research design and multi-stage sampling technique to select the respondents. Questionnaire was adopted as the research instrument and it was administered to 393 academic staff and 348 medical doctors respectively across various Universities and hospitals in Southwest, Nigeria. The returned questionnaire were coded in Excel and IBM SPSS 23 version respectively and were further analysed through t-test, analysis of variance (ANOVA), and multivariate analysis of variance (MANOVA). The study revealed that moonlighting has positive and significant effect on job satisfaction whereas the academic staffs moonlight more often than medical doctors. The study concluded that It was suggested that Management of Universities and hospitals should develop Human Resources Management practices that has potency of satisfying their employees with the aim of getting them more committed to their primary duties and assignments. In this way, moonlighting will be drastically reduced among academic staff and medical doctors. Keywords: Moonlighting, Job Satisfaction, Public Institutions and Comparative Analysis DOI: 10.7176/JESD/11-4-02 Publication date: February 29th 202

    Evaluating Branching and Sales Point Banking as Market Strategies to Raising Performance of Banks in Nigeria

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    A prerequisite in a competitive market environment is a result-oriented market strategies that are customer service oriented. Good service delivery channels have been considered as relevant in this regard. This study evaluates the effect of spread of bank branches and utilization of e-payment system in form of sales point banking on return on equity of banks. Banks in Nigeria were sampled and both primary and secondary data were used. Findings from Panel regression model estimate show a strong support for more branch establishment as a relevant market channel to increase performance of banks. Sales point banking do not have significant effect on return on equity. The findings suggest the need for banks to target the geographical spread of customers and make adequate provision for more bank branches. The expected advantage of proximity is duly linked to increasing performance of banks in Nigeria. Keywords: Market Strategy, Bank Branch, Sales Point Banking, Return on Equity DOI: 10.7176/EJBM/13-3-11 Publication date: January 31st 202

    A qualitative study of the feasibility and community perception on the effectiveness of artemether-lumefantrine use in the context of home management of malaria in south-west Nigeria

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    <p>Abstract</p> <p>Background</p> <p>In Nigeria ACT use at the community level has not been evaluated and the use of antimalarial drugs (commonly chloroquine (CQ)) at home has been shown to be largely incorrect. The treatment regimen of ACT is however more complicated than that of CQ. There is thus a need to determine the feasibility of using ACT at the home level and determine community perception on its use.</p> <p>Methods</p> <p>A before and after qualitative study using key informant interviews (KII) and focus group discussions (FGDs) was conducted in selected villages in Ona-Ara local government area. At baseline, 14 FGDs and 14 KIIs were conducted. Thereafter, community medicine distributors (CMDs) were trained in each village to dispense artemeter-lumenfantrine (AL) to febrile children aged 6–59 months presumed to have uncomplicated malaria. After one year of drug distribution, nine KIIs and 10 FGDs were conducted. Participants and key informants were mothers and fathers with children under five years, traditional heads of communities, opinion leaders and health workers.</p> <p>Results</p> <p>None of the participants have heard of AL prior to study. Participants were favourably disposed to introduction of AL into the community. Mothers/caregivers were said to have used AL in place of the orthodox drugs and herbs reported commonly used prior to study after commencement of AL distribution. The use of CMDs for drug distribution was acceptable to the participants and they were judged to be efficient as they were readily available, distributed correct dose of AL and mobilised the community effectively. AL was perceived to be very effective and no significant adverse event was reported. Major concerns to the sustainability of the program were the negative attitudes of health workers towards discharge of their duties, support to the CMDs and the need to provide CMDs incentives. In addition regular supply of drugs and adequate supervision of CMDs were advised.</p> <p>Conclusion</p> <p>Our findings showed that the use of AL at home and community level is feasible with adequate training of community medicine distributors and caregivers. Community members perceived AL to be effective thus fostering acceptability. The negative attitudes of the health workers and issue of incentives to CMDs need to be addressed for successful scaling-up of ACT use at community level.</p

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