Model berstruktur indikator prestasi ruang dan organisasi

Space and organizational performances are fundamental issues that need to be addressed in an organization. An organization‘s success can be observed by good space performance. However, previous literature suggested that space and organizational performance are still at a low level, and the impact is that the organization has to bear higher operating costs. The low performance is due to the absence of a specific model that can be used as a guideline by the organization. Therefore, to overcome the issue, a study was conducted to (1) identify key indicators of space performance, (2) identify key indicators of organizational performance; and (3) develop a space and organizational performance indicators structural model. The scope of this study concentrated on office space in Lembah Klang and the respondents were facility managers, space managers and architects. Questionnaires were developed based on literature review of space and organizational performance indicators. The survey questionnaires were distributed personally and by email. Data were analyzed using descriptive analysis, relative importance index, and Partial Least Square-Structural Equation Modelling (PLSSEM). Results showed a range of the highest indicators of space performance beginning with the management, followed by design, innovation, flexibility and consumer. For the organization performance, the highest indicator is satisfaction, followed by efficiency, space charging, value for money, profit, space cost, utilization and productivity. In addition, the structural model showed that three indicators comprising management, innovation and consumer have a significant relationship with organizational performance, while flexibility and design indicators are not significant. As a conclusion, the resulting model can be used as a space management guideline to ensure that space and organizational performance is always at a good level

Office space study: a review from facilities management context

Office space is one of the critical factors in managing an organization. Without efficient management, the organization has to bear many problems such as high cost and inefficiency of space utilization. Hence, this paper aims to review the space studies in facilities management context as well as to identify the potential research in this area. The review was based on multiple electronic databases for published peer-reviewed articles. 70 articles were selected by using ‘facilities management’ as key word. Results show that office space studies can be divided into space management, space utilization and space efficiency. Additionally, the most frequent suggestion for future research is space utilization performance measurement which aims to evaluate the current level of management and utilization

Measurement of facility management competencies in higher education institution

Facility management competency plays an important role in providing conducive facilities for higher education institutions. This study will examine the selection of measurement items for facility management competencies in higher education institution. Variables examined in this study are leadership and management, managing people, understanding business organization, operation and maintenance, managing premises, managing services, managing resources, and managing the working environment. Respondents consisted of 646 individuals who manage the facilities of higher education institutions. Data was analysed by using SPSS version 20 software. Results showed that the stated variables were categorized into five areas of facility management competencies with Eigenvalues above 1.0. The value of the Kaiser-Meyer-Olkin Measure of Sampling Adequacy 0.966 > 0.6 was adequate for inter-correlation, while Bartlett’s Test was significant (Chi Square = 23069.264, p <0.05). Hence, factor analysis was carried out and the results formed five constructs that were able to explain 71.78% of the polytechnic facility management competencies. In terms of reliability, the Cronbach’s Alpha value classification was very high, exceeding 0.7. Accordingly, the findings obtained reveal that the instrument can identify facility management competencies required to manage facilities in the polytechnic