Digitization model for costs and operating times reduction in Peruvian Banks

Deforestation is one of the problems that is producing a significant impact on the environment in countries that have large extensions of forests such as Peru, caused by different factors such as paper consumption, whose increase in recent years has also generated an increase in the costs and times related to the management and transportation of physical documents. These physical processes were further affected due to the COVID-19 restrictions, having a significant negative impact on customer satisfaction due to some processes that required their presence at bank branches. According to recent research, 90% of financial institutions continue to maintain a traditional document management system that consists of printing, storing and consulting physical documents, due to the lack of culture and activities aimed at digitizing processes; however, this change is possible with a model oriented to the transformation of said processes and the organizational culture; our main motivation to carry out this research was the change that the digitization of processes offers to companies and the environment. Our management model consists of 4 stages: collection of necessary requirements, identification of the main problem and improvement objectives, execution of the 3 management tools selected from our model and validation of the results obtained. The result obtained thanks to the application of the model in our validation case, shows a reduction of 65% of the costs related to document management in the first 3 months, in the following 3 months the reduction suffers an increase to 95.37%. In addition to this, the time to search and obtain documents will be reduced by approximately 99%. In conclusion, we determined that Change Management and Organizational and Infrastructure Management are necessary to be able to transform physical processes into digital ones since these three complement each other

Help-seeking intention among college students: Cross-cultural study between East Asian international students and domestic students in the Unites States

The purpose of this study is to understand East Asian international student’s underutilization of counseling services (versus U.S. domestic students) by applying Theory of Reasoned Action/Planned Behavior (TRA/PB) and Ludwikowski, Vogel, and Armstrong (2009)’s stigma model to help-seeking. Participants were 146 East Asian international students and 210 domestic college students at Purdue University. AMOS 23.0 for Structural Equation Modeling was used to conduct a Latent Mean Analysis (LMA) and a multigroup analysis. The multigroup analysis results found that help-seeking intention was explained by the same hypothesized model in both groups, which was based on the TRA/PB (Ajzen, 2012) and the stigma model (Ludwikowski et al., 2009). However, no significant group differences were found for most of the hypothesized paths, except a path from personal stigma to self-stigma. The LMA results revealed that East Asian international students reported significantly higher help-seeking intention and lower self-stigma and perceived behavior control. Historically, Asian students are known to have more stigma and negative attitudes (Sue & Sue, 2008), so this finding draws our attention to the further cross-cultural studies about the reason for this discrepancy. Implications for theory, research, and practice are addressed

Floppy eyelid syndrome

Os autores apresentam uma revisão sobre a síndrome da frouxidão palpebral, uma condição oftalmológica pouco comum, freqüentemente associada a anomalias sistêmicas e pouquíssimo diagnosticada tanto por oftalmologistas como por clínicos gerais. Quatro casos examinados, no setor de oculoplástica do HCFMRP-USP, são apresentados.We revised the floppy eyelid syndrome, an ophthalmic condition frequently associated with systemic abnormalities. This syndrome is seldom recognized by both ophthalmologists and general physicians. Four cases examined in the oculoplastic clinic of the HCFMRP-USP are presented

The interplay of culture and lean in service organizations

Despite extant research on both culture and lean within the management scholarship, and the recognition of culture as key to a successful lean implementation, the specificities of their interplay are still under-researched. Moreover, service organizations still struggle to adapt the lean principles and practices that have emerged in the automotive sector. Therefore, the purpose of this doctoral thesis is to delve into the interplay between culture and lean implementation in service organizations. The starting point of the thesis is a systematic literature review, which synthesizes over two decades of publications according to the levels of national culture (NC) and organizational culture (OC) and maps which cultural dimensions foster or hinder lean implementation. The review unveils the lack of consensus in the literature and underlines some key paradoxes present in lean organizations. In order to scrutinize such paradoxes, the empirical stage of the research consists of two in-depth single case studies: one on the construction sector and the other on the healthcare sector. Both case studies take an abductive approach exploring the paradox theory as a theoretical lens. The findings offer a dynamic analysis of how culture influence lean implementation, and in turn, how the adoption of lean principle/practices directly impacts and changes the OC. Furthermore, the study presents the defensive mechanisms and counterbalancing actions that organizations adopt in order to manage the tensions derived from this interplay between lean and culture. This identification can guide managers when dealing with challenges of cultural transformation for a successful lean implementation. To the best of our knowledge, no previous study has explored the interplay of lean implementation and culture using a paradox theory lens.Apesar de extensa pesquisa sobre cultura e sistema enxuto na literatura de administração e do reconhecimento da cultura como elemento chave para a implantação do sistema enxuto, as especificidades da relação entre ambos ainda são pouco estudadas. Além disso, as organizações de serviço encontram dificuldades para adaptar princípios e práticas do sistema enxuto tendo em vista seu surgimento no setor automotivo. Assim, o objetivo desta tese de doutorado é aprofundar o conhecimento na relação entre cultura e o sistema enxuto. O ponto de partida é a elaboração de uma revisão sistemática da literatura, que sintetiza mais de duas décadas de publicação de acordo com os níveis de cultura nacional e cultura organizacional e mapeia como as dimensões de cada nível impactam a implementação do sistema enxuto. A revisão revela uma falta de consenso na literatura e destaca alguns paradoxos-chave presentes em organizações enxutas. Com o objetivo de aprofundar o entendimento sobre tais paradoxos, o estágio seguinte da pesquisa consiste em dois estudos de caso únicos em profundidade – um no setor de construção e outro no setor de saúde. Ambos os estudos de caso utilizam uma abordagem abdutiva suportada pela teoria do paradoxo. Os resultados oferecem uma análise dinâmica de como a cultura influencia o sistema enxuto e de como a adoção de princípios e práticas enxutas impactam e modificam a cultura organizacional. Adicionalmente, o estudo apresenta os mecanismos de defesa e as ações adotadas pela organização visando contrapor tais mecanismos na direção de uma gestão dos paradoxos. Este detalhamento pode auxiliar os gestores a superar os desafios da transformação cultural necessária para uma implantação bem-sucedida do sistema enxuto. A pesquisa não identificou estudo prévio que tenha explorado a relação de cultura e sistema enxuto utilizando a teoria do paradoxo

The neurology of COVID-19 revisited: A proposal from the environmental neurology specialty group of the world federation of neurology to implement international neurological registries

A comprehensive review of the neurological disorders reported during the current COVID-19 pandemic demonstrates that infection with SARS-CoV-2 affects the central nervous system (CNS), the peripheral nervous system (PNS) and the muscle. CNS manifestations include: headache and decreased responsiveness considered initial indicators of potential neurological involvement; anosmia, hyposmia, hypogeusia, and dysgeusia are frequent early symptoms of coronavirus infection. Respiratory failure, the lethal manifestation of COVID-19, responsible for 264,679 deaths worldwide, is probably neurogenic in origin and may result from the viral invasion of cranial nerve I, progressing into rhinencephalon and brainstem respiratory centers. Cerebrovascular disease, in particular large-vessel ischemic strokes, and less frequently cerebral venous thrombosis, intracerebral hemorrhage and subarachnoid hemorrhage, usually occur as part of a thrombotic state induced by viral attachment to ACE2 receptors in endothelium causing widespread endotheliitis, coagulopathy, arterial and venous thromboses. Acute hemorrhagic necrotizing encephalopathy is associated to the cytokine storm. A frontal hypoperfusion syndrome has been identified. There are isolated reports of seizures, encephalopathy, meningitis, encephalitis, and myelitis. The neurological diseases affecting the PNS and muscle in COVID-19 are less frequent and include Guillain-Barré syndrome; Miller Fisher syndrome; polyneuritis cranialis; and rare instances of viral myopathy with rhabdomyolysis. The main conclusion of this review is the pressing need to define the neurology of COVID-19, its frequency, manifestations, neuropathology and pathogenesis. On behalf of the World Federation of Neurology we invite national and regional neurological associations to create local databases to report cases with neurological manifestations observed during the on-going pandemic. International neuroepidemiological collaboration may help define the natural history of this worldwide problem

Ponder and believe: interpretive experiments in Victorian literary fantasies

This dissertation examines experimental Victorian fantasy novels in order to provide an alternate history for the Victorian era, one traditionally associated with the realist novel. Texts are discussed using fantasy theory, reader-response criticism, and rhetorical philosophy in order to demonstrate how literary belief influences the moral project of experimental Victorian novelists. First, a review of literature introduces the reader to the major ideas and problems of fantasy texts. Then, Samuel Taylor Coleridge's poem "The Rime of the Ancient Mariner" is used to exemplify the relationship between the fantastic author and her reader. The first few chapters, then, explain the theory of reading fantasy that will be examined in the rest of the project. The following three chapters discuss the experimental nature of Sara Coleridge's Phantasmion: Prince of Palmland (1837); George MacDonald's Phantastes (1858); and Jean Ingelow's Mopsa, the Fairy (1869). The focus is on how these authors manipulated readers' expectations for a fairy tale in order to use the trope of childlike wonder as a reading strategy that would encourage interpretive inquiry about the unity of the fantastic and the material. The primary thesis is that these authors use theories about literary belief (derived from Romantic influences) to structure their texts and to guide readers in how to read experimental fantasy work. The dissertation concludes with a chapter that explains how critics could understand further the intersection of fantasy and realism during the nineteenth century and could begin to view them as part of a unified Victorian tradition rather than as incommensurable modes

Central Florida Future, Vol. 08 No. 15, February 6, 1976

Carolyn Paul crowned Homecoming Queen (photo); Van Twyver petition gains student support (with photo); A cabinet disbands executive; Gurney named to head foreign visitors program; Torchy Clark and the Knights won victory over Florida Southern; Gurney named to head foreign visitors program; Fashion \u2776 (full pages of photos); Key West reflections (full pages of photos); Eller dedicated to campus safety (with photo of James K. Eller).https://stars.library.ucf.edu/centralfloridafuture/1248/thumbnail.jp

A survey on incumbent digital transformation: a paradoxical perspective and research agenda

Purpose – Digital transformation (DT) is a major challenge for incumbent organisations, as research on this phenomenon has revealed a high failure rate. Given this consideration, this paper reviews the literature on DT in incumbent organisations to identify the main themes and research directions to be undertaken. Design/methodology/approach – The authors adopt a systematic literature review (SLR) and computational literature review (CLR) employing a machine learning algorithm for topic modelling (LDA) to surface the themes discussed in 103 peer-reviewed studies published between 2010 and 2022 in a multidisciplinary article sample. Findings – The authors identify and discuss the five main themes emerging from the studies, offering the state-of-the-art of DT in established firms’ literature. The authors find that the most discussed topics revolve around the DT of healthcare, the process of renewal and change, the project management, the changes in value performances and capabilities and the consequences on the products of DT. Accordingly, the authors identify the topics overlooked by literature that future studies could tackle, which concern sustainability and contextualisation of the DT phenomenon. Practical implications – The authors further propose managerial insights which equip managers with a revolutionary mindset that is not constraining but, rather, integration-seeking. DT is not only about technology (Tabrizi B et al., 2019). Successful DT initiatives require managerial capabilities that foster a sustainable departure from the current organising logic (Markus, 2004). This study pinpoints and prioritises the role that paradox-informed thinking can have to sustain an effective digital mindset (Eden et al., 2018) that allows for the building of momentum in DT initiatives and facilitates the renewal process. Indeed, managers lagging behind DT could shift from an “either-or” solutions mindset where one pole is preferred over the other (e.g. digital or physical) to embracing a “both-and-with” thinking balancing between poles (e.g. digital and physical) to successfully fuse the digital and the legacy (Lewis and Smith, 2022b; Smith, Lewis and Edmondson, 2022), enact the renewal, and build and maintain momentum for DTs. The outcomes of adopting a paradox mindset in managerial practice are enabling learning and creativity, fostering flexibility and resilience and, finally, unleashing human potential (Lewis and Smith, 2014). Social implications – The authors propose insight that will equip managers with a mindset that will allow DT to fail less often than current reported rates, which failure may imply potential organisational collapse, financial bankrupt and social crisis. Originality/value – The authors offer a multidisciplinary review of the DT complementing existing reviews due to the focus on the organisational context of established organisations. Moreover, the authors advance paradoxical thinking as a novel lens through which to study DT in incumbent organisations by proposing an array of potential research questions and new avenues for research. Finally, the authors offer insights for managers to help them thrive in DT by adopting a paradoxical mindset