Corporate Responses to the Year 2000 Problem: An Organizational Learning Perspective

Companies have invested billions of dollars in Year 2000 remedies. Given the poor track record of IT projects, one of the major questions is whether companies used this “crisis” to identify changes to improve the delivery of future projects and other IT management practices. This research proposes a model based on the crisis management and learning theories to argue that the learning orientation of an organization is associated with the Y2K strategy adopted and associated learning outcomes

A Case For Using the Cost of Quality Approach To Improve ERP Implementations

Enterprise Resource Planning (ERP) systems implementation failures continue to incur high failure rates and costs. This paper advocates a greater focus on the quality management dimension of IT project management. Specifically, understanding the Cost of Quality (CoQ) has been identified as one important issue involved in improving the quality of information technology projects and reducing the cost of failure. A review of CoQ models suggests that process models are particularly appropriate for analyzing quality costs in ERP implementations. An example of building a process model of quality costs is provided using the Markus and Tanis (2000) enterprise system experience life cycle. Models such as the one delineated can be used to identify and target areas where gaining significant cost reductions from process improvement are possible

A Contingency Model of IT Disaster Recovery Planning

The dependence on information technology (IT) in all functional areas of the organization as illustrated during the recent Y2K crisis clearly demonstrates the need for effective IT contingency planning and disaster recovery strategies. To date, research on IT disaster recovery planning is very sparse. The present study aims at broadening our understanding of why some firms appear to be more crisis prepared than others and proposes a contingency model of IT disaster recovery planning. It extends previous research on IT planning by testing the utility of the strategic grid model for IT disaster planning

WOMEN IN INFORMATION TECHNOLOGY CAREERS: A PERSON-PROCESS-CONTEXT-TIME FRAMEWORK

The underrepresentation of women in IT is a research area that has received much attention in recent years. Extant research has examined many factors that contribute to and/or improve the widening gender gap. Review articles to date have focused on certain aspects of the field, e.g., the pipeline (Gürer and Camp, 2001), secondary and post-secondary education (Sanders, 2005; Singh, Allen, Scheckler, and Darlington, 2007), and women in IT careers (Ahuja, 2002). There is a need for a comprehensive framework that synthesizes and extends existing research using a new research lens. We propose an integrative organizing model that draws on the career theory literature, Bronfenbrenner\u27s ecological system theory (Bronfenbrenner, 2004), the relational model of career decisions (Mainiero and Sullivan, 2005), and Super\u27s life-span, life-space approach to career development (Super, 1990). Examples of how the framework can be applied are discussed

The Dynamics of Women in IT: A Unifying Framework

The underrepresentation of women in IT is a research area that has received much attention in recent years. Extant research has examined many factors that contribute to and/or improve the widening gender gap. Review articles to date have focused on certain aspects of the field, e.g., the pipeline (Gürer and Camp, 2001), secondary and post-secondary education (Sanders, 2005; Singh, Allen, Scheckler, and Darlington, 2007), and women in IT careers (Ahuja, 2002). There is a need for a comprehensive framework that synthesizes and extends existing research using a new research lens. We propose an integrative organizing model that draws on the career theory literature, Bronfenbrenner\u27s ecological system theory (Bronfenbrenner, 2004), the relational model of career decisions (Mainiero and Sullivan, 2005), and Super\u27s life-span, life-space approach to career development (Super, 1990). Examples of how the framework can be applied are discussed

Enterprise Resource Plannin (ERP) for the Next Millenium: Development of an Integrative Framework and Implications for Research

The development of Enterprise Resource Planning (ERP) software packages in the 1990’s has turned the enterprise software market into one of the industry’s hottest and most volatile segments on the threshold of a new century and a new millennium. The high failure rate of ERP implementations, and the mixed results of ERP systems, necessitate investigations that enhance our understanding of the issues involved in implementing these complex systems and provide help with devising implementation strategies that lead to success. To develop a deeper understanding of ERP systems, we propose an integrative framework and taxonomy derived from the socio-technical view of organizations and other extant theories that illustrates the multifaceted nature of ERP implementations