7 research outputs found
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A facework-based approach to the elicitation and provision of support in romantic dyads
Social support has been conceptualized as coping assistance (Thoits, 1986) and facilitated reappraisal (Burleson & Goldsmith, 1998). The present investigation sought to explore this conceptualization using a facework-based approach (Goldsmith, 1994a). Specifically, the Communication Model of Facework (Lim & Bowers, 1991) and Burleson's (1985) hierarchical model of comforting sensitivity were used to create the Face Interaction Support Coding Scheme (FISCS). The Communication Model of Facework is built on the premise that individuals want to be accepted for who they are (fellowship face), to be respected for their abilities and accomplishments (competence face), and to be allowed the freedom to make decisions for themselves (autonomy face). The hierarchical model of comforting sensitivity assumes that comforting messages that are more person-centered, rather than position-centered, are often more effective at meeting the needs of distressed persons. The FISCS is intended to assess how person-centered individuals are in meeting their partner's needs for fellowship, competence and autonomy. In addition to examining facework, this study also included an assessment of conversational involvement. Seventy couples participated in an interaction where they discussed a recent stressful event being experienced by one of the partners. Participants completed measures of pre-interaction appraisals of stressfulness and controllability, post-interaction appraisals, communication satisfaction, provider helpfulness, and interaction typicality. Results were analyzed using the Actor-Partner Interdependence Model (Kashy & Kenny, 2000). Results of the analyses revealed that an increased use of fellowship face was related to pre- and post-interaction appraisals of problem stressfulness, as well as perceptions of communication satisfaction, provider helpfulness, and the typicality of the interaction. The partner's use of competence face was related to increased perceptions of provider helpfulness, while one's own use of autonomy face was related to perceiving the problem as less stressful following the interaction. Regarding conversational involvement, involvement and pleasantness exhibited opposite partner effects with controllability: increased partner involvement was related to perceiving the problem as more controllable after the interaction, while increased partner pleasantness was related to appraising the problem as more uncontrollable. Finally, partner involvement was also related to increased communication satisfaction and greater perceptions of interaction typicality
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The Fit and the Unfit: The Presentation of "Fitness" in Everyday Life
This paper examines the ways in which individuals attempt to present themselves as healthy and fit human beings, according to the principles of dramaturgic self-presentation. Accordingly, Goffman's notions of face work, teamwork, and stigma are used to develop a framework for understanding how self-presentation impacts human interaction. This framework is then applied to a brief examination of the stigma of AIDS. Next, the framework is applied to the presentation of a healthy and fit self. Three issues are considered: what is common to the definition of fitness, what are some of the dimensions that become salient in light of that common definition, and, what strategies for presentation are possible based on the definition and dimensions. Finally, four variables that might affect which presentation strategy is adopted are considered: attractiveness, gender, age, and class. It is suggested that none of these variables operates in isolation and some of the implications for presentation are considered
Testing the Interactivity Model: Communication Processes, Partner Assessments, and the Quality of Collaborative Work
A major consideration in designing and adopting new communication technologies is their impact on communication processes and outcomes. One way to understand this impact is according to the principle of interpersonal interactivity.
Findings from two investigations are reported here that address how properties of task-related communication conducted with differing interfaces relate to perceptions of interaction partners and the outcomes of their collaborative work. Study 1 manipulated the interface affordances of mediation, contingency, and modality richness. Study 2 examined the affordance of mediation. Results show that interfaces that promote higher mutuality and involvement lead to more favorable perceptions of partnersā credibility and attraction, and those perceptions are systematically related to higher-quality decisions and more influence. Discussion focuses on the relation between user perceptions, design features, and task outcomes in human-computer interaction and computer-mediated communication