A DESCRIPTIVE, CROSS-SECTIONAL STUDY ABOUT THE RELATIONSHIP BETWEEN LOCAL TAX COLLECTION AND SERVICE DELIVERY IN KASESE MUNICIPALITY.

Background This study aims to determine the relationship between local tax collection and service delivery in Kasese Municipality. Methodology A sample size of 130 respondents was selected using the Krejcie & Morgan sample size table from the study population. Descriptive statistics were used to analyze single variables and inferential statistics were used to establish the relationships of two variables in line with study objectives. Multivariate analysis was also carried out using regressions  Results The findings revealed local tax collected in Kasese Municipality is not sufficient to provide the required services, business license is insufficient to sustain service delivery in Kasese Municipality. Also, the findings showed that local tax was usually diverted by municipal officials for private gains in Kasese Municipality, and believed the cost of local tax collection was very high, thus encroaching a big percentage of the revenue in Kasese Municipality. There was a lack of transparency in local tax collection for service delivery in Kasese Municipality and local tax collection has an impact on service delivery in Kasese district. The correlation between local tax collection and service delivery was 0.712 with a significance value of 0.000. There was a positive significant relationship between local tax collection and service delivery in Kasese Municipality. Conclusion Results showed that service delivery was 43% predicted by local tax collection (Adjusted R Square =.43). Therefore, local tax collection affects service delivery in Kasese Municipality. Recommendation The Municipal Council should revise some of the local taxes levied, methods of tax collection, and payment methods for full maximization of local revenue for service delivery. The Municipal council should also embrace electronic methods of local revenue collection, and training of the business community in the assessment of local tax.

A CASE STUDY SURVEY ABOUT THE RELATIONSHIP BETWEEN COURSE CONTENT COVERAGE AND ACADEMIC PERFORMANCE OF PUPILS IN PLE IN LIRA CITY.

Background. This study aims to determine the relationship between course content coverage and the academic performance of pupils in PLE in Lira City. Methodology. A case study survey design characterized by both qualitative and quantitative methods was used. The target population of the study comprised 63 participants of which 54 respondents were selected as respondents. Two sampling techniques were employed to select the respondents of the study and these were purposive sampling and simple random sampling. Data was collected from the selected respondents using a structured questionnaire and interview guides.  Results. Teachers provided course outlines to pupils at the start of the course: The mean response for this statement was 2.2, indicating that the majority of pupils disagreed or were not sure about the provision of course outlines. This suggested that there may be a lack of clear direction and guidance for the students at the start of the course.  Findings showed variations in the respondents' perceptions regarding content coverage and academic performance. While some areas, such as the teaching of basic concepts in Mathematics and provision of key concepts received higher agreement scores, areas such as English language instructions and provision of course outlines received lower agreement scores. These findings suggest areas of improvement in terms of providing comprehensive content coverage to enhance academic performance. Conclusion. There was a strong positive correlation between course content and academic performance in PLE, with a Pearson correlation coefficient of 0.871. This suggested that students who had a good understanding of the course content performed better in the PLE. Recommendation. Schools and educators should focus on providing comprehensive course content to enhance academic performance and should prioritize providing clear and detailed course outlines to help students understand the content and structure of their courses, which can improve their academic performance

RELATIONSHIP BETWEEN CANDIDATE SELECTION AND CONTRACT AWARD AND SERVICE DELIVERY. A DESCRIPTIVE CROSS-SECTIONAL SURVEY IN KABALE DISTRICT LOCAL GOVERNMENT.

Background. This study aims to determine the relationship between candidate selection & contract award and service delivery in Kabale District Local Government. Methodology. This study employed descriptive, correlational, and cross-sectional survey design. The study further adopted a mixed approach whereby both qualitative and quantitative techniques were used to analyze the data to reach a logical conclusion about the findings. A target population of 85 respondents was used from which 70 respondents were selected. Data was collected using questionnaires and interviews and analyzed using SPSS.  Results. The correlation between candidate selection and contract award and service delivery was 0.356 with a significance value of 0.000. The findings revealed that 87.7% of the respondents agree that the experience of the candidates is essential in selecting candidates to provide quality services, the study findings showed that during candidate selection, the academic qualifications of the contractors are considerable to ascertain the skills and knowledge of contractors in performing given tasks, the experience of the candidates is essential in selecting candidates because it helps to select contractors with knowledge and with ability to provide quality services, contract award are based on democratic vote by Procurement committee members of Kabale District Local government hence candidates with good marks based on members ranks are recommended the best for the job. Conclusion. There was a positive significant relationship between the candidate selection and contract award and service delivery in Kabale district local government. This means that the candidate selection and contract award are an integral part of the contract award process and service delivery in the Kabale district local government.  Recommendation. The Kabale district local government council should also ensure that candidates provide additional information on performance, experience, academic qualifications, and financial statements as this will help them to ensure quality services are provided on time

MOBILE BANKING FUND TRANSFER AND PROFITABILITY OF COMMERCIAL BANKS IN UGANDA. A CASE STUDY OF THE CENTENARY BANK (MAIN BRANCH) KAMPALA. A CORRELATIONAL, CROSS-SECTIONAL CASE STUDY SURVEY DESIGN.

Background. This study aims to document the relationship between mobile bank fund transfers and the profitability of Centenary Bank's main branch in Kampala, Uganda. Mobile banking refers to the act of enabling bank customers to access its services using mobile applications like phones and tablets. Mobile fund transfer refers to the transfer of funds using mobile phones. Fund transfer involves the movement of monetary funds, from one account to another. Services include performing balance checks, account transactions, payments, and other banking transactions through a mobile device such as a mobile phone which is most used in developing countries like Uganda. Centenary Bank is one of the leading commercial banks in Uganda. Therefore, this study seeks to assess the relationship between mobile bank fund transfers and the profitability of Centenary Bank's main branch in Kampala, Uganda Methodology. The study adopted a correlational, cross-sectional case study survey design. The study was correlational since it established the relationship between the study variables. It was cross-sectional since it collected data at an appointment in time for a short period and the study had no follow-up on the findings. Results. Based on the findings, there were significant positive correlations between profitability and mobile fund transfers (0.473). This means that as mobile fund transfers increase, the profitability of Centenary Bank tends to increase as well. Further, findings showed that 42.3% of the variation in profitability was explained by mobile bank fund transfers. Conclusion. Mobile banking activities, including fund transfers, have a positive impact on the profitability of Centenary Bank in Uganda. Recommendation. Centenary Bank should focus on promoting and enhancing its mobile banking transfer services to attract more customers and increase profitability. Centenary Bank should invest in robust security measures to protect customer accounts and data, ensuring the trust and confidence of their customers

RELATIONSHIP BETWEEN MUNICIPAL GOVERNMENT REVENUE COLLECTION AND SERVICE DELIVERY IN RUKUNGIRI MUNICIPALITY. A CASE STUDY DESCRIPTIVE, CROSS-SECTIONAL RESEARCH DESIGN.

Background. Aim: To determine the relationship between municipal government revenue collection and service delivery in Rukungiri Municipality. Methodology A case study, descriptive, cross-sectional research design was used for this study. The study adopted both qualitative and quantitative approaches. A case study design was adopted because it enabled the researcher to carry out an in-depth investigation into the concepts under study. The entire population of Rukungiri Municipality is targeted in this research. Also, the municipality has 51 civil servants/technical staff, 20 political leaders (councilors) at municipal and Division levels, 20 taxpayers, 7 service providers, and 25 community projects’ beneficiaries. This is based on different stakeholders’ information relevance in their respective positions. Therefore, the population of the study was 1400 people. A sample of 302 respondents were selected  Results One of the findings mentioned is the importance of local revenue in decentralized societies. While it’s true that local revenue plays a significant role in financing local government operations and service delivery, it is important to consider the capacity of local governments to effectively collect taxes. Many local governments in developing countries face challenges in revenue collection, including limited tax bases, weak tax administration capacity, and high levels of tax evasion and informality. Therefore, simply relying on local revenue may not be sufficient to meet the financing needs of local governments and ensure adequate service delivery. Conclusion The findings indicate that there was a positive and moderately strong relationship between revenue collection and service delivery (r = 0.719). This relationship implies that the municipality is using its collected revenue to fund its expenditures for service delivery.  Recommendation Strengthen local revenue collection: Rukungiri Municipality should enhance its capacity to collect local taxes and fees efficiently. This can involve investing in modernizing revenue collection systems, training staff, and conducting public awareness campaigns to ensure compliance

THE RELATIONSHIP BETWEEN LOCAL REVENUE PLANNING AND SERVICE DELIVERY IN MITYANA MUNICIPAL COUNCIL, CENTRAL UGANDA. A DESCRIPTIVE, CORRELATIONAL, AND CROSS-SECTIONAL STUDY.

Background: This study aims to document the relationship between local revenue planning and service delivery in Mityana Municipal Council, Central Uganda. Local government revenue planning entails projecting local revenue and determining how it is received and allocated to deliver services to citizens efficiently. With efficiency in planning and assessment of resources within local government, planned resources would significantly contribute to local council service delivery in developing countries such as Uganda. Mityana, the municipality has a wide range of local revenue management systems including e-logrev and E-las systems.  Methodology: The study used a descriptive, correlational, and cross-sectional research design. Further, it adopted both quantitative and qualitative research approaches hence a mixed research.  Results: The study documents the relationship between planning and service delivery in local government in Mityana Municipal Council, Central Uganda at 71.2% which is above average. 71.2% was obtained from the respondents who agreed with the statement that there is a relationship between local revenue planning and service delivery in local government. Conclusion: The rate at which planning and service delivery in local government in Mityana Municipal Council relates is high above the average.  Recommendation: Information about the cost of local revenue collection should not be confidential. The responsible people working in the municipal offices should not fear disclosing any information regarding service delivery to the people within the municipality