An approach to facilitate problem solving: Individualizing the problem proposition

This paper addresses one of the many facets of the problem-solving activity: the challenge inherent in the problem proposition. We have identified the problem proposition as a core element in obtaining efficient problem solving. The Educational Dimension Portfolio, EDP, is our proposal for individualizing the problem proposition. This paper presents EDP's characteristics and implications through testing the results of 491 IESE Business School executives from the European Union (EU) and Latin America (LA). We enumerate five working hypotheses and show their results. We also propose an Educational Delivery Approach (EDA) to help managers become manager-educators. We present the Socratic educational process, the apprenticeship process and the providing alternatives process as a guide to become a manager-educator.problem solving; problem proposition; operations management; manager-educator;

Four dimensions to induce learning: The challenge profile.

Knowledge generation is critical for company survival and managers need to face a new role: becoming educators. This requires an understanding of how knowledge is generated and what triggers individual learning. We propose that each individual has a personal predisposition to use a particular learning profile. Our findings show the Educational Dimensions Portfolio (EDP) as a gallery of profiles that match each individual's problem-solving challenge. A manager-educator can use the EDP model for triggering individual learning. We have verified, using statistical methods, that there are four EDP dimensions. They are related to both David Kolb's and Peter Honey's learning styles. We have verified that each individual has a personal predisposition to use a particular profile. We call it the challenge profile. That specific combination provides the individual's gateway not only to his own learning but also to inducing learning in others.manager as educator; innovation; challenge; learning styles; knowledge management;