Investigating the Moderating Role of Social Support in Online Shopping Intentions

Relationship building plays a crucial role in business success because of the saturated nature of the market. Thus, there has been stronger competition because many businesses offer similar products for sale on an online shopping platform. This has given online consumers a wide range of alternatives when shopping online. This present study aimed to investigate the influence of relationship quality on purchase intention among Ghanaian consumers in an online shopping platform while moderated by social support. A convenience sampling method was employed to collect 304 responses from the respondents via web-survey. Partial least square structural equation modeling (PLS-SEM) was used to assess the structural model. The findings reveal that customer trust and customer satisfaction did not significantly influence purchase intention. Furthermore, Customer commitment and social support had a significant and positive influence on purchase intention. Also, social support moderated the relationship between customer trust and purchase intention but had no moderation effect on the relationship between customer satisfaction and purchase intention and customer commitment and purchase intention. This article ends with theoretical and practical implications. Keywords: Relationship Quality, Consumer Behavior, Purchase Intention, Social Support, Ghana DOI: 10.7176/JMCR/78-04 Publication date: April 30th 202

Education for Sustainable Development: Understanding Students' Choice of Business Education Program

Career choice is inevitable for many students all over the world. The career they choose will determine the Program they will read in school. This study explores the rationale that drives students to study the Business Education Program at the tertiary level by expanding the theory of planned behavior. The study also examined the trends in Business Education enrolment for ten years. PLS-SEM was used to analyze 342 responses obtained, and trend analysis was used to assess the student enrolment data. The findings highlight some variations in the factors that affect student choice of the Business Education Program; revealing a gradual decline in enrolment, and the Programs continue to be dominated by males. As such, the relevant stakeholders should employ interventions aimed at improving student enrolment and making the Program attractive

Relationship beyond the Workplace: Impact of Guanxi GRX Scale on Employee Engagement and Performance

The primary objective of this research was to find out the impact of GRX scale (ganqing, renqing, and xinren) on a non-Chinese working environment. Thus, to apply and ascertain the effect of the three dimensions of guanxi on employees’ engagement and, eventually, their job performance in an African working environment. This research used social exchange theory to explain the relationship between supervisors and their subordinates. The research data comprises 530 respondents who were randomly chosen from seven organizations. Smart-PLS 3.2.8 was the primary instrument used to analyze the data. The finding indicated that renqing, synonymous with mutual sharing or need for reciprocity, was highly significant with employee engagement and job performance. Hence, a win-win outcome is achieved whenever employers exhibit genuine concern and care for their employees. Additionally, there was a negative relationship between ganqing (emotional attachment) and employee engagement. This revealed that making decisions based on personal relationships will negatively affect employees’ engagement and job performance. This research adds to the literature by revealing that guanxi is applicable in non-Chinese workplaces

Research on the Effect of Evidence-Based Intervention on Improving Students’ Mental Health Literacy Led by Ordinary Teachers: A Meta-Analysis

Background: the purpose of this study was to systematically review the effects of intervention experiments led by ordinary teachers to improve students’ mental health literacy and to provide evidence-based research and new ideas for improving students’ mental health literacy. Methods: A systematic search using 5 English (Web of Science, PubMed, ProQuest, EBSCO, Springer Link) and 3 Chinese (CNKI, WanFang, and VIP) databases was initiated to identify controlled trials assessing the immediate effect and delay effect of the intervention experiment led by ordinary teachers on improving students’ mental health knowledge, anti-stigma, willingness, or behavior to seek-help. Results: a total of 14 experiments with 7873 subjects were included. The results showed that the immediate effect of the intervention on promoting students’ mental health knowledge [g = 0.622, 95% CI (0.395, 0.849)] and anti-stigma [g = 0.262, 95% CI (0.170, 0.354)] was significant, but the amount of delay effect is not significant. Conclusions: the results of this review show that ordinary classroom teachers can effectively participate in projects to improve students’ mental health literacy, significantly improve students’ mental health knowledge and attitudes towards psychological problems, and make up for the shortage of full-time mental health teachers in schools. In future, more attention should be paid to students’ mental health literacy, and evidence-based intervention research should be strengthened. Furthermore, we can improve students’ mental health literacy and avoid poor mental health by addressing delays in early intervention, as well as improve experimental design, prolong the intervention time, and improve the effectiveness of the intervention

Relationship beyond the Workplace: Impact of Guanxi GRX Scale on Employee Engagement and Performance

The primary objective of this research was to find out the impact of GRX scale (ganqing, renqing, and xinren) on a non-Chinese working environment. Thus, to apply and ascertain the effect of the three dimensions of guanxi on employees’ engagement and, eventually, their job performance in an African working environment. This research used social exchange theory to explain the relationship between supervisors and their subordinates. The research data comprises 530 respondents who were randomly chosen from seven organizations. Smart-PLS 3.2.8 was the primary instrument used to analyze the data. The finding indicated that renqing, synonymous with mutual sharing or need for reciprocity, was highly significant with employee engagement and job performance. Hence, a win-win outcome is achieved whenever employers exhibit genuine concern and care for their employees. Additionally, there was a negative relationship between ganqing (emotional attachment) and employee engagement. This revealed that making decisions based on personal relationships will negatively affect employees’ engagement and job performance. This research adds to the literature by revealing that guanxi is applicable in non-Chinese workplaces