1 research outputs found
Tell Me How You Feel: Designing Emotion-Aware Voicebots to Ease Pandemic Anxiety In Aging Citizens
The feeling of anxiety and loneliness among aging population has been
recently amplified by the COVID-19 related lockdowns. Emotion-aware multimodal
bot application combining voice and visual interface was developed to address
the problem in the group of older citizens. The application is novel as it
combines three main modules: information, emotion selection and psychological
intervention, with the aim of improving human well-being. The preliminary study
with target group confirmed that multimodality improves usability and that the
information module is essential for participating in a psychological
intervention. The solution is universal and can also be applied to areas not
directly related to COVID-19 pandemic.Comment: 16 page