Drivers Of Customer Loyalty In A Retail Store Environment

The determinants of customer loyalty are identified for a large U.S. retailer based on a survey of 972 customers. An ordered logistic regression is used to estimate the proportion of a retailers customers who are willing to recommend the retailers products to others based on survey results.Statistical results document that service quality, product quality and brand image drive customer loyalty as measured by a customers willingness to recommend the retailers products to other people. Service management managers can improve these drivers of customer loyalty by better training, recognition and reward programs, day-to-day store operations, and job, product, process and store design. Given the general research objective of defining a universal model of what drives customer loyalty in a diverse set of industries, this research provides additional statistical evidence to support the theory that brand image, product quality, and service quality determine customer loyalty

Community-specific "desired" states for seagrasses through cycles of loss and recovery

Seagrass habitats provide critical ecosystem services, yet there is ongoing concern over mounting pressures and continuing degradation. Defining a desired state for these habitats is a key step in implementing appropriate management but is often difficult given the challenges of available data and an evaluation of where to set benchmarks. We use more than 20 years of historical seagrass biomass data (1995–2018) for the diverse seagrass communities of Australia's Great Barrier Reef World Heritage Area (GBRWHA) to develop desired state benchmarks. Desired state for seagrass biomass was estimated for 25 of 36 previously defined seagrass communities with the remainder having insufficient data. Desired state varied by more than one order of magnitude between community types and was influenced by the mix of species in the communities and the range of environmental conditions. We identify a historical, decadal-scale cycle of decline with recovery to desired state in coastal intertidal communities. In contrast a number of the estuary and coastal subtidal communities have not recovered to desired state biomass. Understanding a historical context is critically important for setting benchmarks and making informed management decisions on the present state of seagrass in the GBRWHA. The approach we have developed is scalable for monitoring, management and assessment of pressures for other management areas and for other jurisdictions. Our results guide conservation planning through prioritization of the at-risk seagrass communities that are continuing to fall below their desired state

Space Use, Daily Movements, and Roosting Behavior of Male Wild Turkeys During Spring in Louisiana and Texas

Because wild turkeys (Meleagris gallopavo) are an important game species and turkey hunter numbers are increasing, the need for better information on how turkeys use their environment is critical. With the recent advent of GPS technology suitable for use on wild turkeys, we are now able to collect data on a scale not previously possible. We used backpack style GPS units to detail home range and core area sizes, daily movement distances, and roosting characteristics of male Eastern (M. g. silvestris) and Rio Grande (M. g. intermedia) wild turkeys in Louisiana and Texas. Mean home range size was larger in Louisiana (383 ha) than in Texas (270 ha), and mean distance between consecutive roost sites was farther in Louisiana (803 m) than in Texas (211 m). However, average daily distance traveled was shorter in Louisiana (3725 m) than in Texas (4608 m). The mean distance between consecutive roost sites was 803m in Louisiana and 211m in Texas. Our findings suggest that space use and daily movements of male wild turkeys vary little from Eastern to Rio Grande, but that roosting habits and movements associated with roosting differ strongly. Managers should recognize that availability of roost sites may greatly influence daily movements and behavior of Rio Grande wild turkeys but may have limited impacts on Eastern wild turkeys

Synthesizing 35 years of seagrass spatial data from the Great Barrier Reef World Heritage Area, Queensland, Australia

The Great Barrier Reef World Heritage Area in Queensland, Australia contains globally significant seagrasses supporting key ecosystem services, including habitat and food for threatened populations of dugong and turtle. We compiled 35 years of data in a spatial database, including 81,387 data points with georeferenced seagrass and species presence/absence, depth, dominant sediment type, and collection date. We include data collected under commercial contract that have not been publicly available. Twelve seagrass species were recorded. The deepest seagrass was found at 76 m. Seagrass meadows are at risk from anthropogenic, climate and weather processes. Our database is a valuable resource that provides coastal managers and the global marine community with a long-term spatial resource describing seagrass populations from the mid-1980s against which to benchmark change. We address the data issues involved in hindcasting over 30 years to ensure confidence in the accuracy and reliability of data included

A spatial analysis of seagrass habitat and community diversity in the Great Barrier Reef World Heritage Area

The Great Barrier Reef World Heritage Area (GBRWHA) in north eastern Australia spans 2,500 km of coastline and covers an area of ~350,000 km2. It includes one of the world’s largest seagrass resources. To provide a foundation to monitor, establish trends and manage the protection of seagrass meadows in the GBRWHA we quantified potential seagrass community extent using six random forest models that include environmental data and seagrass sampling history. We identified 88,331 km2 of potential seagrass habitat in intertidal and subtidal areas: 1,111 km2 in estuaries, 16,276 km2 in coastal areas, and 70,934 km2 in reef areas. Thirty-six seagrass community types were defined by species assemblages within these habitat types using multivariate regression tree models. We show that the structure, location and distribution of the seagrass communities is the result of complex environmental interactions. These environmental conditions include depth, tidal exposure, latitude, current speed, benthic light, proportion of mud in the sediment, water type, water temperature, salinity, and wind speed. Our analysis will underpin spatial planning, can be used in the design of monitoring programs to represent the diversity of seagrass communities and will facilitate our understanding of environmental risk to these habitats

Behavioral strategies during incubation influence nest and female survival of Wild Turkeys

Females must balance physiological and behavioral demands of producing offspring with associated expenditures, such as resource acquisition and predator avoidance. Nest success is an important parameter underlying avian population dynamics. Galliforms are particularly susceptible to low nest success due to exposure of ground nests to multiple predator guilds, lengthy incubation periods, and substantive reliance on crypsis for survival. Hence, it is plausible that nesting individuals prioritize productivity and survival differently, resulting in a gradient of reproductive strategies. Fine-scale movement patterns during incubation are not well documented in ground-nesting birds, and the influence of reproductive movements on survival is largely unknown. Using GPS data collected from female wild turkeys (n = 278) across the southeastern United States, we evaluated the influence of incubation recess behaviors on trade-offs between nest and female survival. We quantified daily recess behaviors including recess duration, recess frequency, total distance traveled, and incubation range size for each nest attempt as well as covariates for nest concealment, nest attempt, and nest age. Of 374 nests, 91 (24%) hatched and 39 (14%) females were depredated during incubation. Average nest survival during the incubation period was 0.19, whereas average female survival was 0.78. On average, females took 1.6 daily unique recesses (SD = 1.2), spent 2.1 hr off the nest each day (SD = 1.8), and traveled 357.6 m during recesses (SD = 396.6). Average nest concealment was 92.5 cm (SD = 47). We found that females who took longer recess bouts had higher individual survival, but had increased nest loss. Females who recessed more frequently had lower individual survival. Our findings suggest behavioral decisions made during incubation represent life-history trade-offs between predation risk and reproductive success on an unpredictable landscape

Saquinavir Loaded Acetalated Dextran Microconfetti – a Long Acting Protease Inhibitor Injectable

Since the adoption of highly active antiretroviral therapy, HIV disease progression has slowed across the world; however, patients are often required to take multiple medications daily of poorly bioavailable drugs via the oral route, leading to gastrointestinal irritation. Recently, long acting antiretroviral injectables that deliver drug for months at a time have moved into late phase clinical trials. Unfortunately, these solid phase crystal formulations have inherent drawbacks in potential dose dumping and a greater likelihood for burst release of drug compared to polymeric formulations

Monitoring fitness of horses by heart rate

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