31 research outputs found
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Commuting with a Plan: How Goal-Directed Prospection Can Offset the Strain of Commuting
To get to work, employees need to commute. Across the globe, the average commute is 38 minutes each way per day. It is well known that longer commutes have negative effects on employees’ well-being and job-related outcomes. Yet, commuting may not similarly affect all employees, since some of them may naturally engage in behaviors to offset the negative effects of longer commutes. Drawing on psychological research on self-control, we theorize how engaging in future-oriented thinking about the tasks to complete during the workday (i.e., goal-directed prospection) while commuting to work influences work outcomes. Across two field studies and one field experiment, we find that individuals higher in trait self-control are less likely to report negative effects of longer commutes. While commuting, individuals with higher trait self-control engage in goal-directed prospection, partially offsetting the strain of commuting. In a field experiment, individuals asked to engage in goal-directed prospecting during commuting reported higher levels of job satisfaction and lower levels of emotional exhaustion. Although commuting is typically seen as the least desirable part of an employee’s day, our theory and results point to the benefits of viewing it as a useful time period to engage in goal-directed prospection
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Getting Explicit about the Implicit: A Taxonomy of Implicit Measures and Guide for their Use in Organizational Research
Accumulated evidence from social and cognitive psychology suggests that many behaviors are driven by processes operating outside of awareness, and an array of implicit measures to capture such processes have been developed. Despite their potential application, implicit measures have received relatively modest attention within the organizational sciences, due in part to barriers to entry and uncertainty about appropriate use of available measures. The current paper is intended to serve as an implicit measurement “toolkit” for organizational scholars, and as such our goals are fourfold. First, we present theory critical to implicit measures, highlighting advantages of capturing implicit processes in organizational research. Second, we present a functional taxonomy of implicit measures (i.e., accessibility-based, association-based, and interpretation-based measures) and explicate assumptions and appropriate use of each. Third, we discuss key criteria to help researchers identify specific implicit measures most appropriate for their own work, including a discussion of principles for the psychometric validation of implicit measures. Fourth, we conclude by identifying avenues for impactful “next generation” research within the organizational sciences that would benefit from the use of implicit measures.Keywords: Indirect measures, Implicit measures, Nonconscious processes, Automaticit
The meaning of my feelings depends on who I am: work-related identifications shape emotion effects in organizations
Theory and research on affect in organizations has mostly approached emotions from a valence perspective, suggesting that positive emotions lead to positive outcomes and negative emotions to negative outcomes for organizations. We propose that cognition resulting from emotional experiences at work cannot be assumed based on emotion valence alone. Instead, building on appraisal theory and social identity theory, we propose that individual responses to discrete emotions in organizations are shaped by, and thus depend on, work-related identifications. We elaborate on this proposition specifically with respect to turnover intentions, theorizing how three discrete emotions - anger, guilt, and pride - differentially affect turnover intentions, depending on two work-related identifications - organizational and occupational identification. A longitudinal study involving 135 pilot instructors reporting emotions, work-related identifications, and turnover intentions over the course of one year provides general support for our proposition. Our theory and findings advance emotion and identity theories by explaining how the effects of emotions are dependent on the psychological context in which they are experienced
When job performance is all relative: how family motivation energizes effort and compensates for intrinsic motivation
Supporting one's family is a major reason why many people work, yet surprisingly little research has examined the implications of family motivation. Drawing on theories of prosocial motivation and action identification, we propose that family motivation increases job performance by enhancing energy and reducing stress, and it is especially important when intrinsic motivation is lacking. Survey and diary data collected across multiple time points in a Mexican maquiladora generally support our model. Specifically, we find that family motivation enhances job performance when intrinsic motivation is low—in part by providing energy, but not by reducing stress. We conclude that supporting a family provides a powerful source of motivation that can boost performance in the workplace, offering meaningful implications for research on motivation and the dynamics of work and family engagement
Organizational emotional intelligence: Theoretical foundations and practical implications
Group emotions: Cutting the Gordian knots concerning terms, levels of analysis, and processes
Research has established that groups are pervaded by feelings. But group emotion research within organizational science has suffered in recent years from a lack of terminological clarity, from a narrow focus on small groups, and from an overemphasis on micro-processes of emotion transmission. We address those problems by reviewing and systematically integrating relevant work conducted not only in organizational science, but also in psychology and sociology. We offer a definition of group emotions and sort the conceptual space along four dimensions: group emotion responses, recognition, regulation, and reiteration. We provide evidence that group emotions occur at all levels of analysis, including levels beyond small work groups. The accounts of group emotion emergence at higher levels of analysis differ substantially between organizational science, psychology, and sociology. We review these accounts - emergence through inclination, interaction, institutionalization, or identification - and then synthesize them into one parsimonious model. The consequences of different group emotions are reviewed and further constructs (including emotional aperture, group emotional intelligence, emotional culture, and emotional climate) are discussed. We end with a call for future research on several neglected group emotion topics including the study of discrete shared emotions, emotions at multiple levels, the effects of social network patterns, and effects on group functioning
Remote work mindsets predict emotions and productivity in home office: A longitudinal study of knowledge workers during the Covid-19 pandemic
Millions of employees across the globe, including a large proportion of knowledge workers, transitioned to remote work during the COVID-19 pandemic. As remote work continues to characterize work post-crisis, it is imperative to understand how employees adjust to remote work. The current research explores the extent to which knowledge workers hold a fixed mindset about remote work (e.g., that a person either is or is not suited to remote work and this cannot be changed) and tested how this mindset shaped well-being during coronavirus-related lockdown. In a longitudinal five-week study of 113 knowledge workers transitioning to remote work, we find that knowledge workers who endorsed a more fixed mindset about remote work experienced more negative and less positive emotion during remote work. The increased negative emotion prompted by fixed mindsets was associated with lesser perceived productivity among these knowledge workers in subsequent weeks. We conclude that understanding how fundamental beliefs (e.g., beliefs about the learnability of remote work) affect employee experiences can help create a brighter future as technology further enables remote work. Encouraging employees to view remote work as a skill that can be learned and developed could help people thrive in the new world of work
Biological implicit measures in HRM and OB: A question of how not if
Scholars in the disciplines of human resource management (HRM) and organizational behavior(OB) have primarily focused on explicit processes and measures in their research, but much of human feeling and behavior is triggered through implicit processing outside of conscious awareness.In this article, we discuss how explicit and implicit processes interact to shape work emotions,attitudes, and behaviors, and we suggest that scholars should incorporate biological measures forassessing implicit as well as explicit processes into their researchdesigns. We provide guidance forsuch endeavors by describing how several biological implicit measures can be used in HRM and OBresearch. These measures include cortisol measurement, skin conductance, event related potential(ERP), and functional magnetic resonance imaging (fMRI)
When Job Performance is All Relative: How Family Motivation Energizes Effort and Compensates for Intrinsic Motivation
Supporting one’s family is a major reason why many people work, yet surprisingly little research has examined the implications of family motivation. Drawing on theories of prosocial motivation and action identification, we propose that family motivation increases job performance by enhancing energy and reducing stress, and it is especially important when intrinsic motivation is lacking. Survey and diary data collected across multiple time points in a Mexican maquiladora generally support our model. Specifically, we find that family motivation enhances job performance when intrinsic motivation is low—in part by providing energy, but not by reducing stress. We conclude that supporting a family provides a powerful source of motivation that can boost performance in the workplace, offering meaningful implications for research on motivation and the dynamics of work and family engagement