31 research outputs found

    The meaning of my feelings depends on who I am: work-related identifications shape emotion effects in organizations

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    Theory and research on affect in organizations has mostly approached emotions from a valence perspective, suggesting that positive emotions lead to positive outcomes and negative emotions to negative outcomes for organizations. We propose that cognition resulting from emotional experiences at work cannot be assumed based on emotion valence alone. Instead, building on appraisal theory and social identity theory, we propose that individual responses to discrete emotions in organizations are shaped by, and thus depend on, work-related identifications. We elaborate on this proposition specifically with respect to turnover intentions, theorizing how three discrete emotions - anger, guilt, and pride - differentially affect turnover intentions, depending on two work-related identifications - organizational and occupational identification. A longitudinal study involving 135 pilot instructors reporting emotions, work-related identifications, and turnover intentions over the course of one year provides general support for our proposition. Our theory and findings advance emotion and identity theories by explaining how the effects of emotions are dependent on the psychological context in which they are experienced

    When job performance is all relative: how family motivation energizes effort and compensates for intrinsic motivation

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    Supporting one's family is a major reason why many people work, yet surprisingly little research has examined the implications of family motivation. Drawing on theories of prosocial motivation and action identification, we propose that family motivation increases job performance by enhancing energy and reducing stress, and it is especially important when intrinsic motivation is lacking. Survey and diary data collected across multiple time points in a Mexican maquiladora generally support our model. Specifically, we find that family motivation enhances job performance when intrinsic motivation is low—in part by providing energy, but not by reducing stress. We conclude that supporting a family provides a powerful source of motivation that can boost performance in the workplace, offering meaningful implications for research on motivation and the dynamics of work and family engagement

    Group emotions: Cutting the Gordian knots concerning terms, levels of analysis, and processes

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    Research has established that groups are pervaded by feelings. But group emotion research within organizational science has suffered in recent years from a lack of terminological clarity, from a narrow focus on small groups, and from an overemphasis on micro-processes of emotion transmission. We address those problems by reviewing and systematically integrating relevant work conducted not only in organizational science, but also in psychology and sociology. We offer a definition of group emotions and sort the conceptual space along four dimensions: group emotion responses, recognition, regulation, and reiteration. We provide evidence that group emotions occur at all levels of analysis, including levels beyond small work groups. The accounts of group emotion emergence at higher levels of analysis differ substantially between organizational science, psychology, and sociology. We review these accounts - emergence through inclination, interaction, institutionalization, or identification - and then synthesize them into one parsimonious model. The consequences of different group emotions are reviewed and further constructs (including emotional aperture, group emotional intelligence, emotional culture, and emotional climate) are discussed. We end with a call for future research on several neglected group emotion topics including the study of discrete shared emotions, emotions at multiple levels, the effects of social network patterns, and effects on group functioning

    The acceleration trap

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    Remote work mindsets predict emotions and productivity in home office: A longitudinal study of knowledge workers during the Covid-19 pandemic

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    Millions of employees across the globe, including a large proportion of knowledge workers, transitioned to remote work during the COVID-19 pandemic. As remote work continues to characterize work post-crisis, it is imperative to understand how employees adjust to remote work. The current research explores the extent to which knowledge workers hold a fixed mindset about remote work (e.g., that a person either is or is not suited to remote work and this cannot be changed) and tested how this mindset shaped well-being during coronavirus-related lockdown. In a longitudinal five-week study of 113 knowledge workers transitioning to remote work, we find that knowledge workers who endorsed a more fixed mindset about remote work experienced more negative and less positive emotion during remote work. The increased negative emotion prompted by fixed mindsets was associated with lesser perceived productivity among these knowledge workers in subsequent weeks. We conclude that understanding how fundamental beliefs (e.g., beliefs about the learnability of remote work) affect employee experiences can help create a brighter future as technology further enables remote work. Encouraging employees to view remote work as a skill that can be learned and developed could help people thrive in the new world of work

    Biological implicit measures in HRM and OB: A question of how not if

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    Scholars in the disciplines of human resource management (HRM) and organizational behavior(OB) have primarily focused on explicit processes and measures in their research, but much of human feeling and behavior is triggered through implicit processing outside of conscious awareness.In this article, we discuss how explicit and implicit processes interact to shape work emotions,attitudes, and behaviors, and we suggest that scholars should incorporate biological measures forassessing implicit as well as explicit processes into their researchdesigns. We provide guidance forsuch endeavors by describing how several biological implicit measures can be used in HRM and OBresearch. These measures include cortisol measurement, skin conductance, event related potential(ERP), and functional magnetic resonance imaging (fMRI)

    When Job Performance is All Relative: How Family Motivation Energizes Effort and Compensates for Intrinsic Motivation

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    Supporting one’s family is a major reason why many people work, yet surprisingly little research has examined the implications of family motivation. Drawing on theories of prosocial motivation and action identification, we propose that family motivation increases job performance by enhancing energy and reducing stress, and it is especially important when intrinsic motivation is lacking. Survey and diary data collected across multiple time points in a Mexican maquiladora generally support our model. Specifically, we find that family motivation enhances job performance when intrinsic motivation is low—in part by providing energy, but not by reducing stress. We conclude that supporting a family provides a powerful source of motivation that can boost performance in the workplace, offering meaningful implications for research on motivation and the dynamics of work and family engagement
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