The development of ASEAN from historical approach

Since ASEAN was established in 8 August 1967, ASEAN organization was only joined by five countries.Now ASEAN has become a successful regional organization in bringing the attention of the other countries in rest of the world. Generally, ASEAN has successfully nurtures the cooperation in political, economical, social and cultural with establishment in exercise and research facilities for shared interest.Nowadays, ASEAN roles and influence has strong base in Southeast Asia and South Asia regions.ASEAN has taken place as important body in Asia Pacific political stream through Asian Regional Forum (ARF), where it is successful to create attention of various countries not only in Asia region but also United States of America and Europe involvement.Nevertheless, beside the successful story and prosperity achieved by ASEAN at this moment it has uniqueness when it has to face challenges at the early stage of ASEAN establishment. This journal will touch on history and ASEAN life story and explain What and How ASEAN able to strengthen its role and existence at the time Southeast Asia countries need an organization with the ability to unite all the countries in Southeast Asia region

The Malaysian government's efforts in managing military and defence development

“A people without walls are a people without choice (Aristotle)” The government’s willingness to put aside a vast amount of money for defense and paying attention to the process of modernizing Malaysia’s armed forces shows just how determined the government is at caring, ensuring and defending the safety and sovereignty of the nation. It is also a testament to the commitment of our leaders in implementing the responsibility in order to fulfill what is required by the people which assurance of security. The peace and stability which have been consistent since 1957 up to now is a prof that the development aspect of the defense and security system of the nation has never been disregardedby the government. Efforts and developments of Malaysia’s military eventhough information regarding data and defense utilities of every nation is available in report published every year in the SIPRI Yearbook and The Military Balace published every year by Oxford University Press as well a report from International institute of Strategic Studies, London, this information has no informal or formal way of getting to the people thus causing the people to question the efforts being taken by the government. There fore the question that is being raised currently is what are the effort which have been taken by the government in the development of military and defense in order to guarantee national safety?The development of Malaysia’s military has also risen some concern over the involvement of the nation with the weapons race. In which case the questions would be is Malaysia involved in the weapons race and if so what is the objective for the government to further develop and modernize its military forces

Service quality in education: Management students' perspective

According to some scholars, the strategic success of a service organization depends on its ability to consistently meet or exceed customer service expectations. This study thus set out measure the service quality performance of a faculty in a public university. Based on stratified random sampling on 229 students employing a survey instruments that measure six dimensions of quality attributes, the result of the study revealed that the level of service quality in this particular faculty is moderate. Analysis showed that there are significant differences based on the students’ perception of this faculty service quality by year of study and race. However, there are no significant differences based on gender. Implication and limitation of the study are highlighted and further research discussions are suggested

Service quality in higher education: management student's perspective

According to some scholars, the strategic success of a service organization depends on its ability to consistently meet or exceed customer service expectations. This study thus set out measure the service quality performance of a faculty in a public university. Based on stratified random sampling on 229 students employing a survey instruments that measure six dimensions of quality attributes, the result of the study revealed that the level of service quality in this particular faculty is moderate. Analysis showed that there are significant differences based on the students’ perception of this faculty service quality by year of study and race. However, there are no significant differences based on courses and gender. Further, no significant relationship was found between students’ academic performance and evaluation of survice quality. Implication and limitation of the study are highlighted and further research discussions are suggested