Becoming More Authentic – A Restorative Journey

To develop a deeper understanding of how’ leaders become more authentic, this paper presents the research findings from a qualitative study which explored the socially constructed lived experiences and understandings of senior leaders who had engaged in an authentic leader development (ALD) process through the vehicle of executive coaching. The aim of the research was to deepen understandings and challenge normative ideals by revealing ‘what went on’ for leaders

Intersectionality and identity: shared tenets and future research agendas for gender and identity studies

Purpose – The purpose of this paper is to introduce the Special Issue developed from a joint research seminar of the Gender in Management and Identity Special Interest Groups of the British Academy of Management, entitled “Exploring the Intersectionality of Gender and Identity”. It also presents an introductory literature review of intersectionality for gender in management and identity/identity work researchers. The authors highlight the similarities and differences of intersectionality and identity approaches and introduce critiques of intersectional research. They then introduce the three papers in this Special Issue. Design/methodology/approach – The authors review the intersectionality literature within and outside management and organisation studies and focus their attention on three intersectionality Special Issues (Sex Roles, 2008, 2013 and the European Journal of Women’s Studies, 2006). Findings – The authors outline the ongoing debates relating to intersectionality research, including a framework and/or theory for identity/identity work, and explore the shared tenets of theories of intersectionality and identity. They highlight critiques of intersectionality research in practice and consider areas for future research for gender in management and identity researchers. Research limitations/implications – The authors provide an architecture for researchers to explore intersectionality and to consider issues before embarking on intersectional research. They also highlight areas for future research, including social-identities of disability, class and religion. Originality/value – Gender in Management: An International Journal invited this Special Issue to make a significant contribution to an under-researched area by reviewing the shared and different languages and importantly the shared key tenets, of intersectionality, gender, identity and identity work from a multidisciplinary perspective

Women’s leadership as narrative practice: identifying ‘tent making’, ‘dancing’ and ‘orchestrating’ in UK Early Years Services

Purpose – The paper discusses the “narrative practices” utilised by women leading in a small sample of Early Years services in the North East of England. These Early Years settings are presented as an alternative site for studying women's experiences of leadership. It examines the way in which these women use narrative strategies and approaches to work in collaborative, community based services for young children and their families. Design/methodology/approach – The study is drawn from a larger study into narratives of professional identity and their relation to interactional contexts. The study follows an interpretive paradigm, and used narrative and participative methodology and methods to work with a small number of participants purposively sampled from cohorts of the National Professional Qualification in Integrated Centre Leadership (NPQICL). Participants were involved in reflective conversations about their leadership supported by interactive, visual methods in five extended sessions over the course of twelve months. Data from the larger study which related to the theme of “narrative practices” was subsequently coded and interpreted to inform this study. Findings – Data coded as “narrative practices” led to the establishment of three high level categories of narrative practice found in the study. These are summarised in the metaphors of “tent making” (creating and using symbolic and narrative space with others), “skilled dancing” (improvising, and remembering with others) and “orchestration” (reflexive attuning). Data suggests that women involved in the study drew on their experience and values to develop sophisticated narrative practices that were particularly adaptive, ethically sensitive and sustainable – often in spite of “official” masculine leadership cultures. Research limitations/implications – This specific study only draws on narrative accounts of three women leaders in Early Years services and as such is not intended to generate generalizable theory. The intention of the study is to conceptualise women's leadership as narrative practice, and in so doing to direct further study into these practices as aspects of effective leadership. Practical implications – The study develops new ways of conceptualising and interpreting women's leadership practices and opens up opportunities for further study in this field. Access to this material also provides individuals (including women leading in UK Early Years services) and opportunity for reflection on their own leadership practice. Originality/value – This study is unique in using a form of highly participative, reflective methodology to consider women's use of narrative in leadership interactions in the UK Early Years sector. The study is the first in this sector to look at this specific topic using aspects of Ricoeur's (1984) narrative hermeneutics and in so doing generates new questions about women's narrative practices

Emotion management as struggle in dirty work: the experiences of exotic dancers

We further the research to date on ambiguity, ambivalence and contradiction in organisation studies by integrating the dirty work and emotion management literatures. Our intent is to better understand the complex cognitive processes underpinning everyday experiences of those working in what has been perceived to be a high-breadth high-depth stigmatised occupation, that is, exotic dancing. Dancers’ stories reveal they are acutely aware of social and moral taint associated with the work and in turn their self-identities. They adopt a number of strategies to manage their spoiled identities and we contribute by unpicking the cognitive processes that underpin these strategies. In extending strategies of emotional ambivalence at work and stigma management, we conclude that through a lens of emotion management as struggle, exotic dancers, and more broadly dirty workers, do not ‘resolve’ the ambivalence, contradiction and ambiguity they confront but can be seen to experience at best a type of contingent coherence in their everyday work

Evaluating training and development in UK universities: staff perceptions

Purpose - As part of an HEFCE LGM funded project, this paper analyses individual experiences of learning evaluation in UK Higher Education Institutions (HEIs) and identifies areas for improvement. Design/methodology/approach - Eight focus groups were carried out in two Universities with staff in similar roles. After transcription, the data was analysed using template analysis to identify and compare key themes from across both universities. Findings - The context of UK HE is clearly important, due to the diverse job roles and on-going sectoral changes. Three key themes emerged; firstly a lack of clarity from the learners on learning evaluation. The second key theme centres on the format, method and timing of capturing evaluation data and the perception that a ‘one size fits all’ approach is not appropriate. The third finding suggests that line managers do not currently fulfil their critical roles in the process. Research limitations/implications - Small number of research participants and a focus on two Universities. In addition, participants were relying on their memories of past evaluation experiences. Practical implications - Ensuring learners understand reasons for evaluating their learning is important. HEIs should utilise a more diverse range of tools at the design stage to collect evaluation data. All stakeholder roles need to be clarified, and line managers require additional support. Originality/value - Firstly we address a gap in the existing sector-specific literature identified by Burgoyne et al (2009) who contend that there is a lack of research in this area. Secondly we contribute to the development of research in the journal by analysing evaluation from the perspective of the participants and thirdly we offer recommendations for practice

Becoming More Self-Aware: Removing Sedimentation and Discovering Hidden Treasures

To develop a deeper understanding of how’ leaders become more consciously self-aware, this paper presents research from a wider qualitative study which explored the socially constructed lived experiences and understandings of 15 senior leaders who engaged in an authentic leader development (ALD) process through the vehicle of executive coaching. The aim here is to understand better ‘what went on’ for leaders during the ALD process, to develop a deeper appreciation of ‘how’ leaders become more introspective, self-aware, arguably more authentic and self-confident in their leader roles, to ultimately enable the creation of an actual leader development process

Stop looking at her shoes!

The pressure (not only on Theresa May) for 'respectable business femininity' isn't discussed enough, argue Sharon Mavin and Gina Grand