A landscape of crowd-management support: An integrative approach

Of the many crowd behavior models, very few have been used in assisting crowd management practice. This lack of usage is partly due to crowd management involving a diversity of situations that require competencies in observing, sense-making, anticipating and acting. Crowd research is similarly scattered across disciplines and needs integration to advance the field towards supporting practice. To address these needs, we present inCrowd, an integrated framework detailing a high-level architecture of a decision-support system for crowd management and model development. It also offers a lens for categorizing crowd literature, allowing us to present a structured literature review.Accepted author manuscriptHuman Information Communication Desig

Towards Analyzing and Predicting the Experience of Live Performances with Wearable Sensing

We present an approach to interpret the response of audiences to live performances by processing mobile sensor data. We apply our method on three different datasets obtained from three live performances, where each audience member wore a single tri-axial accelerometer and proximity sensor embedded inside a smart sensor pack. Using these sensor data, we developed a novel approach to predict audience members' self-reported experience of the performances in terms of enjoyment, immersion, willingness to recommend the event to others and change in mood. The proposed method uses an unsupervised method to identify informative intervals of the event, using the linkage of the audience members' bodily movements, and uses data from these intervals only to estimate the audience members' experience. We also analyze how the relative location of members of the audience can affect their experience and present an automatic way of recovering neighborhood information based on proximity sensors. We further show that the linkage of the audience members' bodily movements is informative of memorable moments which were later reported by the audience.Green Open Access added to TU Delft Institutional Repository ‘You share, we take care!’ – Taverne project https://www.openaccess.nl/en/you-share-we-take-care Otherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public.Pattern Recognition and Bioinformatic

An Open-Space Museum As a Testbed for Popularity Monitoring in Real-World Settings

This paper reports our experience with crowd monitoring technologies in the challenging real-world conditions of a modern, open-space museum. We seized the opportunity to use the NEMO science center as a testbed, and studied the effectiveness of neighborhood discovery and density estimation algorithms in a network formed by visitors wearing bracelets emitting RF beacons. The diverse set of conditions (flash crowds in open spaces vs. single person booths) revealed three interesting findings: (i) state-of-the-art density estimation fails in 80% of the cases, (ii) RSS-based classifiers fail too, because their underlying assumptions do not hold in many scenarios, and (iii) neighborhood discovery can obtain exact information in an energy-efficient way, provided that static and mobile nodes are differentiated to filter out “passers by” clobbering the true popularity of an exhibit. The overall lesson from the experiment is that today’s algorithms are quite far from the ideal of monitoring popularity in a privacy-preserving and energy-efficient way with minimal infrastructure across the set of heterogeneous conditions encountered in practice.Embedded and Networked System