20 research outputs found

    Investigate waste management issue in Mexico Restaurant

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    Reliable data on waste management and controlling waste will be illuminated in an effective way to suggest better waste management practices in the hospitality industry in New Zealand. This research suggests effective steps to regain and minimize the waste produced in Mexico restaurant, which is located in Victoria Street, Hamilton. To obtain the data, interviews and observation were the preliminary methods used in this research to clearly understand the main cause of the problem by the organisation in terms of waste. This research has covered waste management issues faced in SMEs and steps to control food waste in restaurants. All the collected data are compared and analysed under a statistical result and these results are discussed on the basis of the current waste management practices of the business. The key findings recommend a possible method to control waste and implementing new software to monitor the waste. Further research will carry over under the same stream by influencing engineering methods and machines, which will be a positive deliverable for a sustainable environment and society

    Customer acquisition and engagement in Magic Chinese Health Massage

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    With the development of massage business, there are more and more massage shops established in Hamilton. Magic Chinese Health Massage is one of them. To achieve a successful development, having appropriate strategies of customer acquisition and engagement is necessary. The aim of this research is to recommend effective and efficient approaches to attract and retain customers for Magic Chinese Health Massage. The research is implemented in the Magic Chinese Health Massage shop through the interview and observation. As a result, the researcher finds the massage shop has a good reputation but it also has some drawbacks of services, advertising and its social media. Therefore, customer services, shop advertising and the social media of Magic Chinese Health Massage should be improved. To achieve the improvement, advertising is recommended to have more detail to attract customers and customer services can be more flexible. Similarly, its social media, such as Facebook, should be updated frequently

    Local market development for Shan Yuan Chinese Restaurant

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    Shan Yuan Chinese Restaurant (SYCR) is a Chinese restaurant located at 228 Victoria Street, Hamilton. As the most sinological Chinese restaurants in Hamilton, SYCR has always tried to provide customers with the best service and food. Despite this, SYCR restaurant is now facing a crisis in the market because of the turbulent New Zealand food industry. The purpose of this report is to enable the investigator to gain experience in finding and solving problems through individual research. The investigator accomplished data collection through observation, interviews and questionnaire. The researcher found that the problems that SYCR was facing were mainly reflected in four aspects: cultural differences, market competition, online marketing strategic, political factors. The researcher provided four different suggestions in each of these aspects, which can be summarised as website operation, university cooperation, social media strategic, and political study

    Location analysis to suggest new warehouse for Best Furniture shop

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    Best Furniture operates as a retail furniture outlet in Hamilton, established in 2015, selling furniture manufactured in China and distributed to New Zealand through a network operated from Australia. While the business has tremendous opportunities to grow and outlast its competition, it does not have enough retail space to store its inventory to effectively service all the customer requests it receives. This research aims at identifying and recommending a location to situate a new warehouse for the business such that its operational capacities can be fully utilized. Qualitative research in the form of interview of business manager, and observation, were used to identify a new location and also to provide guidelines on warehouse management. Based on the research conducted, it is recommended that the business operates it new warehouse from a location proximal to Auckland port. It is also recommended that the business creates and implements a warehouse management process and policy document and utilizes available warehouse management software for efficient management of inventory and to streamline the supply chain after the centre is established

    Financial technology in the automobile industry

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    This research targets financial technology in the automobile industry. It is a prediction technology to be used in future for money transferring techniques. The aim of the research is to notify “how the blockchain is planned to make the transactions secure and reduce the transactional costs.” Observing the participants’ opinions, the research will summarise their effectiveness based on current financial methods. To change this lack of information, the researcher proposes to conduct a case study on a small business. Using a mixture of interviews and participant observation, the researcher intends to ascertain whether the most effective implementation methodology was used to implement block chain technology into the small automobile business. To clarify further, investigation into why it was done this particular way and the ramifications of that choice will be conducted. The results from the interviews will be analysed in correlation with planning and preparation, implementation and integration of the new system, training, customer expectations and changes in management. The objective of the research is to analysis the current strategy used by the automobile dealers in New Zealand for their business and the procedures they use for online transactions. Introducing blockchain technology in the automobile industry will help the business to be more efficient and effective and it will lead to centralization of car dealers and customers in New Zealand under one head

    Identifying strategies for strengthening market position

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    This research aims to comprehend how an organisation operates its business and to identify the strategies adopted by it to strengthen its position in the market. The research starts with the background of the restaurant, which is followed by an internal and external analysis of the business to better understand its business environment. This includes SWOT analysis, PESTLE analysis, and an understanding of the competition. Then the scope of the research is mentioned, and further explained in the literature review. The areas covered in the literature review include interior design, competitive advantage, analysis of customer base and satisfaction, human resources and expansion strategies. Then the methods used to conduct the research are discussed. Both quantitative and qualitative methods were used for this research. Then the results obtained, and observations made from conducting the interview and questionnaire are covered. A complete detained analysis of the results is included in the discussion. The results section primarily highlights the most likable factor about the restaurant and its position in the market. Conclusions are drawn and recommendations made for the organisation to increase their sales are provided on the basis of the results obtained. It has been observed that the organisation faces stiff competition and needs to take measures to improve its market position

    Waste management

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    Modern society is generating a negative effect on the environment. In New Zealand, most SMEs face a serious struggle with waste reduction, and currently New Zealand’s waste recycling and reuse products are reduced because of political issues. This research clearly explains the cause and effect of waste production in an organisation internally and externally, and how the organisation is controlling it. This research result shows a major environmental change in New Zealand society

    Community links with two non-profit organisations: Technology problem solving or proper risk management?

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    This paper shares learning from initiatives by one tertiary institution to add value for two community organisations. Looking externally, non-profit organisations (NPO) internationally and in New Zealand face significant challenges to enhance capacity for improving operations and community service (Thornton, 2009). The purpose of the project was to advise them on technical IT (Information Technology) matters, and so an assessment instrument was developed from ITIL (Information Technology Infrastructure Library) and other sources that are simple, generally available and free. Early field activities exposed the need to fully appreciate the operating challenges faced by NPOs and the accommodation of unique situation of each in consultation. It seems important for tertiary institutions to adjust approaches for the unique needs of NPOs, including accommodating sophistication but without available funding. Practicing auditors and consultants on risk management might consider covering the implications of increased use of Information Technology readily

    R&D vouchers: Business continuity of IT

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    Wintec introduced a scheme to do a $5,000 project with research, development or knowledge transfer for an organization. The first project, proposed by Employer Partnership Group for IT, was done on Business continuity of IT. Feedback indicates it was successful and we learned about the scheme, engaging community, IT issues for industry and informing teaching
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