A Meta-analysis of IT Innovation Adoption Factors: The Moderating Effect of Product and Process Innovations

The aim of our research is to seek an explanation for contradicting results in innovation studies that use technological, organizational and environmental (TOE) factors to explain the adoption of Information Technology (IT) innovations. We do this by taking into account the type of innovation, specifically product and process innovation. We carried out a meta-analysis of 35 IT innovation adoption studies. The results show that five factors consistently affect the adoption decision for both product and process innovations, namely relative advantage, compatibility, top management support, organizational readiness, and competition. Two factors, namely organizational size and external pressure, showed significant effect for product innovations, but not for process innovations. Accordingly, we conclude that distinguishing product and process innovations can be useful in studying the influence of TOE factors in IT innovation adoption

Why do Companies Adopt or Reject SaaS? Looking at the Organizational Aspect

The aim of this paper is to investigate the influence of three organizational factors on the adoption of SaaS in Indonesian companies, namely top management support, organizational readiness, and organizational size. We conducted interviews with 15 case companies. Our results show that top management support has a positive influence on SaaS adoption, while organizational readiness and organizational size have an inverse effect. This is surprising, since it contradicts existing research on IT innovation adoption. We also found that the SaaS awareness level of our interviewees remains low, especially among the non-adopters. These findings have implications for IT service providers that want to formulate strategies to increase the intention to adopt SaaS in Indonesian companies; as well as for IT innovation researchers who have an interest in SaaS adoption in developing countries

THE ADOPTION OF SOFTWARE-AS-SERVICE: AN INDONESIAN CASE STUDY

The goal of this study is to discover the technological, organizational, and environmental determinants for Software as a Service (SaaS) adoption in Indonesian companies. The technologicalorganizational-environmental (TOE) framework was adopted as a primary theoretical lens, combined with five innovation characteristics of Diffusion of Innovation (DOI) theory, which incorporated in technological context of the framework. We used a questionnaire to collect data from 147 of Indonesian companies. A logistic regression was carried out to test our hypotheses. The results confirmed that compatibility, observability, market competition, and government have positive relationship with SaaS adoption in Indonesian, while complexity found to be the negative determinant to its adoption. We also found that the organizational context of TOE framework did not contribute to the prediction of SaaS adoption in Indonesian companies. The findings offer valuable insights for researchers of SaaS and innovation adoption, for Indonesian policy makers that want to encourage SaaS adoption, as well as for SaaS vendors that want to develop strategies to persuade companies in Indonesia to adopt SaaS