Toward Human-Centric Factories: Requirements and Design Aspects of a Worker-Centric Job Allocator

Part 1: Knowledge-Based Performance ImprovementInternational audienceThe new point of view in which factory and workers are seen is the person at the centre of the production system, so employees should be involved in job design and task balancing processes. The advantages coming by this paradigm shift, from the task-centric organization to the worker-centric factory is doubtless the high correlation among job and worker in terms of skill, experience, and worker’s features. Human-centric system is useful to improve the knowledge and the capabilities of workers regardless of age and role, and in this kind of model the job suits the worker and his needs. In this context, it is of paramount importance to design and develop a worker-centric job allocator tool in which the human dimension is a key factor. This study therefore addresses the requirements and design aspects of a worker-centric job allocator as an enabler for human-centric workplaces of the future