To leave or not to leave:When receiving interpersonal citizenship behavior influences an employee's turnover intention

<p>Given that few studies have examined relational bases for voluntary employee turnover, the purpose of the article is to examine whether work relationships explain employee turnover intention. Adopting a social relational perspective on employee turnover, we investigated the effect of receiving interpersonal citizenship behavior (ICB) from coworkers on the recipient's turnover intention. We hypothesized that the association between receiving ICB from coworkers and turnover intention would be mediated by job satisfaction and moderated by employees' communion-striving motivation and task interdependence. We tested our hypotheses regarding moderated mediation in a sample of 149 hospital nurses. The results show that there is an indirect (through job satisfaction) and negative effect of receiving ICB on turnover intention provided communion-striving motivation and task interdependence were high, but not when these were low. This study has implications for research and offers managers insights into task situations and employee characteristics that influence the importance of receiving ICB from coworkers.</p>

All you need is ... resources : the effects of justice and support on burnout and turnover

We propose and test a comprehensive model of burnout, as influenced by justice and support, and as it impacts the turnover process. Deriving our conceptual model from conservation of resources theory, augmented by several domain-specific theories, we investigate three forms of justice (distributive, procedural, and interactional justice) and two sources of support (from organizations and supervisors) as they influence the development of three dimensions of burnout (emotional exhaustion, depersonalization, and diminished accomplishment) and subsequent forms of attitudinal withdrawal (organizational commitment and turnover intentions) and behavioral withdrawal (turnover). In a study of 343 social workers, our theoretical path model was well-supported, providing increased understanding of the distinct roles of each form of justice and support in the development of burnout and the subsequent turnover process. Theoretical contributions and implications in the areas of justice, burnout, and turnover are discussed