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    4 research outputs found

    Conflict Management and Age on Service Professions

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    'Emerald'
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    The University of Manchester - Institutional Repository

    Conflict management and age in service professions

    Author
    Publication venue
    'Emerald'
    Publication date
    Field of study
    No full text
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    There is more than obeying display rules: Service employees' motives for emotion regulation in customer interactions

    Author
    Publication venue
    'Informa UK Limited'
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    The University of Manchester - Institutional Repository

    Age, emotion regulation strategies, burnout, and engagement in the service sector:Advantages of older workers

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    'Elsevier BV'
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    Directory of Open Access Journals
    The University of Manchester - Institutional Repository
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