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1 research outputs found
QFD application in a service environment: A new approach in risk management in an university
Author
A. Curry
A. Parasuraman
+14Â more
A. Parasuraman
A. Parasuraman
A. Parasuraman
Alfonso Redondo
Angel M. Gento
B. Zimolong
D.M. Ginn
G. Delano
Health and Safety Executive
J.M. Juran
Ma Dolores Minambres
Ma Elena Perez
V.A. Zeithaml
Y. Akao
Publication venue
'Springer Science and Business Media LLC'
Publication date
Field of study
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