Sticks and Stones? Recognising and Optimally Responding to ‘eRage: A Growing Educational Challenge

Demand for online education, which provides students with the ability to study around their work and family commitments, has increased considerably in recent years and is expected to grow further. However, there are key differences between online and on-campus education that give rise to unique and complex challenges for online educators. One potential challenge is apparent greater volatility of online students that can see online educators experience greater levels of instructional dissent. We have termed this phenomenon ‘eRage’—students communicating electronically with staff in a rude, antisocial manner to express disagreement or contradictory opinions regarding classroom issues. This chapter will examine the challenges of online education that could contribute to eRage; briefly examine the literature pertaining to instructional dissent and provide recommendations for online educators to manage this somewhat overlooked and clandestine issue moving forward

Online Pestkoppenstoppen:systematic and theory-based development of a web-based tailored intervention for adolescent cyberbully victims to combat and prevent cyberbullying

BACKGROUND: The purpose of this article is to give an integrative insight into the theoretical and empirical-based development of the Online Pestkoppenstoppen (Stop Bullies Online/Stop Online Bullies). This intervention aims to reduce the number of cyberbully victims and their symptoms of depression and anxiety (program goal), by teaching cyberbully victims how to cope in an adequate and effective manner with cyberbully incidents (program’s outcomes). METHOD/DESIGN: In developing the program the different steps of the Intervention Mapping protocol are systematically used. In this article we describe each step of Intervention Mapping. Sources used for the development were a literature review, a Delphi study among experts, focus group interviews with the target group, and elements from a proven effective anti-bullying program. The result is a fully automated web-based tailored intervention for cyberbully victims (12-15 years) consisting of three web-based advice sessions delivered over three months. The first advice aims to teach participants how behavior is influenced by the thoughts they have, how to recognize and dispute irrational thoughts and how to form rational thoughts. In the second advice, participants will learn about the way bullying emerges, how their behavior influences bullying and how they can use effective coping strategies in order to stop (online) bullying. In the third advice, participants receive feedback and will learn how to use the Internet and mobile phones in a safe manner. Each advice is tailored to the participant’s personal characteristics (e.g., personality, self-efficacy, coping strategies used and (ir)rational thoughts). To ensure implementation of the program after testing it for effectiveness, the intervention was pretested in the target-population and an implementation plan was designed. Finally, we will elaborate on the planned randomized controlled trial in which the intervention will be compared to a general information group and waiting list control group. This evaluation will provide insight into the intervention’s efficacy to reduce cyberbullying and its negative effects. DISCUSSION: Intervention Mapping is a time consuming but profound way to ensure that each step of developing an intervention is taken, and resulted in three web-based tailored pieces of advices that teach adolescents how to cope more effectively with cyberbullying experiences. TRIAL REGISTRATION: NTR3613, 14-09-201