1 research outputs found
SPECIFIC CHARACTERISTICS OF THE SHIP AND PORT SERVICES AS ASPECTS OF MARITIME MANAGEMENT
Abstract:
Several ship and port services have been considered, along with their specific characteristics
and in the context of their place and role in the entire maritime transport management.
A general analysis has been conducted and classification of services of the maritime
transport has been done. The specific components and features of the functioning of enterprises of
maritime transport services and management of their respective departments and transport stages
of sea shipping have been described.
tain specific tasks in the logistics customer service in marine transportation has been given.
Some features of the production and service management in seaports have been identified
and discussed.
A detailed analysis has been provided in terms of modern logistical approaches to customer
service of freight transport service in general and marine cargo transport services, in particular.
The major starting point hypothesis has been confirmed that the quality of services plays
a dominant role in the competitive transport environment. The results for a particular seaport and
maritime transportation organisations have been determined by the quality of services.
In the context of rapid and continuous development of the service sector and its growing
contribution to the gross domestic product, the consideration of the ship and maritime transport
services is very important, especially for the maritime coastal countries, because they generate
extraordinary possibilities for increasing employment, raising competitiveness and the economy of
countries and development of their territories. In addition, quality maritime and port services make
part of the modern transnational logistic network