1,010 research outputs found
Wasting a window of opportunity: Anticipated and experienced regret in intention-behavior consistency
Get PDFpreferences;voting;elections;regret theory
Beyond valence in customer dissatisfaction: A review and new findings on behavioral responses to regret and disappointment in failed services.
Get PDF"Wow, I could've had a V8!": The role of regret in consumer choice
Get PDFdecision making;consumer behavior;regret theory
Angry customers don't come back, they get back: The experience and behavioral implications of anger and dissatisfaction in services.
Get PDFNegative returns on positive emotions: The influence of pride and self-regulatory goals on repurchase decisions.
Get PDF- …
