Exploring framing and meaning making over the design innovation process

It is well established that key to achieving innovations is to innovate on meaning; however, most discussion is limited to the meaning of the end product to the user. We argue that meaning changes should be explored throughout the design process. We contend that framing is intrinsically related to the creation of new meaning due to its capacity to provide a new standpoint from which to approach problems and subsequently direct novel solutions. We provide an analysis of framing and meaning making by studying three design innovation methods that span social, product, and business design. We arrive at a common model of framing in which we explore how meaning changes are initiated and in what form they manifest. We contend that the act of framing creates new meaning by providing a new interpretation of the problem (to the designer) and/or an interpretation of the solution to the user

Intensive Learning Centre Concept Report

NSW Corrective Services (CSNSW) engaged the Designing Out Crime (DOC) research centre to research and develop design concept for the development, design and construction of Intensive Learning Centres (ILC) for their correctional facilities. DOC compiled a UTS design team with expertise in architecture, industrial design, design thinking, environmental psychology and correctional environments. The central task for the design team is to respond to the design brief with a design concept that embodies the program principles and can be delivered by corrective services within the project parameters

Audio Visual Link Suites in Custodial Contexts: Basic ergonomic and technical recommendations.

The purpose of this project is to provide initial ergonomic and technical recommendations for custodial AVL suites. The recommendations are intended for use in assessing current facilities and contributing to the design of new AVL facilities in juvenile and adult custodial facilities. The research and testing was focused on AVL suites used to connect a person in custody with a court for a legal appearance. This included the use of the AVL suite to connect a person in custody with a legal practitioner, but contact with a health practitioner or other type of professional visit was not considered. Similarly, visits from family and loved ones was outside the scope of this work. The recommendations were developed using a combination of review of academic and industry practice literature relevant to AVL facilities and the testing of general configurations of an AVL custody suite using a full-scale adjustable mock-up. A summary of each of these methods is provided in the attachments

Reframing the purpose, practice and place of juvenile detention in the Northern Territory.

It is clear that for real and lasting change to occur and to be able to create a respectable youth justice system in the NT, a thorough re-evaluation of the purpose, practice and place of detention is required. This submission supports such a re-evaluation, by presenting some findings from our collective experience and expertise related to detention design and research. We provide a summary of literature that helps build an understanding of the current state of dysfunction in the juvenile detention system. Then, drawing on our own experiences working in this context, we suggest a new way of framing juvenile detention that allows and encourages young people to flourish. We offer this perspective for the Commission’s consideration to illustrate that there are many opportunities through which the NT juvenile justice system could be reshaped, rather than to provide definitive or exhaustive conclusions about the way that this should be done

Court-Custody Audio Visual Links: Designing for equitable justice experience in the use of court custody video conferencing

The aim of the project is to develop strategies to improve the experience of all participants involved in Audio Visual Link appearances between court and correctional facilities in the juvenile and adult jurisdictions. The project represents Stage 2 in a program of work undertaken by the UTS Design Team for the Justice Department’s AVL Project Group. In Stage 1 basic ergonomic and technical recommendations for AVL Studios in custodial contexts were developed, through a thorough literature review and user testing. In this project, Stage 2, we extend and build on this work with a focus on designing better, more equitable AVL experiences in the NSW justice system. A holistic system based approach was employed to consider the technology and infrastructure at both ends of the conversation (court and custodial contexts), as well as supporting information to guide defendants within the process

Re-designing Community Corrections Spaces and Accommodating Family Video Visits.

The purpose of this project is to research, co-design and prototype more effective staff-client interaction spaces and a service to enable families and friends to have video contact from Community Corrections Offices with prisoners across New South Wales. The prototyping location for the project is Campbelltown Community Corrections Office. Through a collaborative process, a framework and processes were developed for a Family Video Contact service in Community Corrections Offices that is supported by a volunteer service. We developed design concepts for the reception & waiting area, large interview room and a multipurpose group room spaces at Campbelltown Community Corrections Office (CCO). These spaces were designed to better enable and support the current functions of CCOs as well as the Family Video Contact function. This report seeks to succinctly describe the project and clearly articulate the various concepts developed in the project

Products as Affective Modifiers of Identities

© The Author(s) 2015. Are salesclerks seen as better, more powerful, or more active when they drive Mustangs? What about entrepreneurs? What about driving a mid-sized car? Intuitively, we have ideas about these, but much of the research on the affective nature of products is on purchasing, desires, and self-fulfillment. Drawing on symbolic interactionism, we argue that people's association with products has some basis in the impression management of their identity. For this to occur, there must be some cultural consensus about the way that products modify identities. Drawing on affect control theory's (ACT) methodology and equations, we measure the goodness, powerfulness, and activeness of several products, identities, and the associated product-modified identities to explore how products function as affective modifiers of identities. We find consistent effects across several types of technology products, whereby products pull the modified identity in the direction of the products' affective qualities. Support is established for the ACT equations that predict how traits modify identities as also having utility for predicting how products modify identities. This suggests that the opening questions can be answered empirically by measuring cultural-specific sentiments of the identity and the product and by developing equations to predict the identity modification process

Snapshot navigation in the wavelet domain

Many animals rely on robust visual navigation which can be explained by snapshot models, where an agent is assumed to store egocentric panoramic images and subsequently use them to recover a heading by comparing current views to the stored snapshots. Long-range route navigation can also be explained by such models, by storing multiple snapshots along a training route and comparing the current image to these. For such models, memory capacity and comparison time increase dramatically with route length, rendering them unfeasible for small-brained insects and low-power robots where computation and storage are limited. One way to reduce the requirements is to use a compressed image representation. Inspired by the filter bank-like arrangement of the visual system, we here investigate how a frequency-based image representation influences the performance of a typical snapshot model. By decomposing views into wavelet coefficients at different levels and orientations, we achieve a compressed visual representation that remains robust when used for navigation. Our results indicate that route following based on wavelet coefficients is not only possible but gives increased performance over a range of other models

A theory of affective experience

Theory that informs and invigorates designers in how to think about, research and understand human experience is increasingly important to the development of the field of design(Demir, Desmet & Hekkert 2009). In this paper I seek to contribute to the discourse in this area by presenting Affect Control Theory(Heise 1979, 2006) as an explanatory theory with substantial utility to the area of affect, emotion and design. Affect Control Theory is a theory of social interaction that suggests our desire to maintain affective meanings about the world is central to explaining and understanding how we feel, what we do and the emotions we communicate in social situations. In this paper I describe the Affect Control Theory framework and then start to open up its potential for research, practice and understanding in design. I suggest the theory's key premises of impression formation and affective control, coupled with the freely simulation program Interact, could be the basis of exciting developments to the area of affect, emotion and design.© 2013 The Design Society

Symbolic Interaction with Consumer Products: An Affect Control Theory Approach

Copyright © 2016 John Wiley & Sons, Ltd. Symbolic interactionism is one of the few social psychology perspectives that recognizes the important role of physical artifacts, including consumer products, in social life. Consumer products are artifacts people can use to maintain the expressive order within social life – the order that is embedded within the shared meanings of a culture. As a formal theory of symbolic interactionism, affect control theory emphasizes culturally shared affective meaning, the impressions produced within social events, and identity processes that rely on those cultural meanings and social events. We contend that affect control theory provides a framework for understanding and researching how consumer products influence people's social experience and interaction. First, we specifically explore how affect control theory's concepts of affective meaning, identity modification, and impression management can be applied to understanding consumer products. Building on this foundation, we then consider how affect control theory might also contribute to three new research directions: social interaction with consumer products, affective design of consumer products, and the prosumer identity created from consumer products. Our conclusion is that affect control theory provides sociologists with a means of exploring the important and fascinating questions that emerge when we consider people's symbolic interaction with consumer products