7 research outputs found

    Long-Term Effects of Payments for Environmental Services: Combining Insights from Communication and Economics

    No full text
    Interdisciplinary analytical perspectives can bring important insights to address complex sustainability problems. In this paper we present and apply a model that integrates perspectives from economics and communication sciences to address the question of what happens to pro-environmental behavior after the introduction and then the withdrawal of payment for environmental services (PES). In particular, we discuss the effects of financial incentives on social norms and the effects of norms on subsequent behavior after incentives have ended. This is important because the dominant literature on PES lacks a sophisticated understanding of social norms and fails to address what will happen to behavior once payments end. That literature addresses the potential problem that payments can crowd out or possibly crowd in intrinsic sources of motivation for pro-social behavior, but it lacks the sophisticated understanding of social norms that has the potential to help explain and address this phenomenon. We summarize experimental evidence based on our model showing that introducing a financial incentive for behavior change can change social norms around that behavior. These norms, in turn, can continue to influence behavior even after incentives have ended. PES programs can address this situation by actively evoking existing social norms in favor of conservation

    The benefits of distance and mediation: How people react to conflicts in video chat vs. FtF

    No full text
    Conflicts come as natural elements in human relationships and they are experienced in face-to-face as well as mediated interactions. Yet, it is unclear in which way and to which degree the modality of interaction influences the experience, the process, and the outcome of conflict communication. Comparing face-to-face and video chat encounters, the current experiment examined whether different communication modalities (video chat: mediated-distal vs. face-to-face: non-mediated-proximal) affect emotional arousal, partner evaluation, and communication satisfaction in conflict-laden interactions. Arousal was measured via self-report as well as physiological measures (interbeat interval, galvanic skin response). Results show that people who interacted via video chat reported less arousal than those who interacted face-to-face although there was no significant difference in physiological arousal measures. Also, those who interacted via video chat rated their partner and their conversation more positively. The findings suggest that, although some nonverbal signals were conveyed in both settings, the lack of mere physical co-presence in mediated encounters might be beneficial for conflict resolution. (C) 2017 Elsevier Ltd. All rights reserved
    corecore