A VALUE PLATFORM ANALYSIS PERSPECTIVE ON CUSTOMER ACCESS INFORMATION TECHNOLOGY

Customer access information technologies (CAITs) provide a link between a firm and its customers. Firms invest in CAITs to reduce costs, increase revenues and market share, lock in existing customers and capture new ones. These benefits, however, are notoriously difficult to measure. This paper proposes an evaluative method for CAlT deployment called value platform analysis, that is based on a conceptual model drawn from the theory of retail outlet deployment in marketing science. The model focuses on the impact of CAIT features and environmental features on transactions generated by the CAIT. Specific econometric models are developed for deployment. Hypotheses regarding the likely impact of automated teller machine (ATM) location design choices and environmental features on ATM transactions are evaluated. The results indicate that there are a number of key features influencing ATM performance. Two distinct ATM deployment scenarios emerge: one for servicing a bank's own customers, and another for providing transaction services for customers for a fee.Information Systems Working Papers Serie

Electronic banking

xiv, 220 p.; 22 cm

DYNAMIC MULTIPLE PROJECT DECISION

Abstract not availabl

Laporan sarasehan. : Pembangunan kebun biologi Wamena, Papua (1995-2005).

Jakartavii, 144 p.; 24 cm

Intermodal transportation in the context of the COVID-19 pandemic and digitalization

The paper deals with topical issues of organizing intermodal transportation in the context of the restrictions and difficulties that have arisen as a result of the COVID-19 pandemic, taking into account the increasingly active processes of digitalization of the logistics industry. The analysis of the main trends in the freight transportation market during the peak of the COVID-19 pandemic was made, as well as in 2020-2021. The main trends in the development of the market have been identified; both in the context of the current situation and taking into account the emerging trends. The priority types of transport are determined based on the analysis of data from the Association of American Railroads, JSC Russian Railways, the United Nations (railway transport, maritime transport, road transport - for the "last mile"), the relevance of which is obvious today. The relevance of the introduction of advanced digital and information technologies for all participants in the supply chain, both individually and globally, was also identified - the creation and implementation of digital logistics platforms

Perbankan elektronik/ Lipis

xi, 281 hal.; 21 cm

Perbankan elektronik/ Lipis

xi, 281 hal.; 21 cm

Perbankan elektronik/ Lipis

xi, 281 hal.; 21 cm

Perbankan elektronik

Judul asli : Electronic Bandingxi, 281 p. : il.; 20 cm