8 research outputs found
The effect of social support on the relationship between emotional labour and wellbeing in call centre employees.
In order examine different types of social support (emotional and instrumental) from different sources of social support (colleague and supervisor) as potential moderators of the relationship between emotional labour and psychological wellbeing and intention to leave in call centre employees, a study involving 184 call centre employees within a prominent Johannesburg financial institution in the banking sector was conducted. Participants voluntarily completed four questionnaires, namely Brotheridge and Lee’s (2003) Emotional Labour Scale, Caplan, Cobb, French, Van Harrison and Pinneau’s (1980) Social Support Scale, the twelve-item version of the General Health Questionnaire (Goldberg, 1972) and O’Driscoll and Beehr’s (1994) Turnover Intentions Scale. Moderated Multiple Regression Analyses were used explore possible main and interaction effects of the independent and moderator variables.
Results indicate significant main effects of each type and source of support on the dependent variables of psychological wellbeing and intention to leave. With regard to support as a potential moderator, both emotional and instrumental support from supervisors were found to have had moderating effects on the relationship between emotional labour and intention to leave. In particular, support from supervisors altered the direction of the relationship between emotional labour and intention to leave by inverting it to a positive value, suggesting that in the event of the experience of emotional labour, supervisor support increases the intention of the individual to leave the organisation. Therefore findings of the current research offer that despite prior literature to the contrary, emotional labour may not always serve to increase employee turnover intentions. In addition, the role of supervisor social support in mitigating working conditions and employee turnover intentions is questioned
Description of Culicoides truuskae sp. n. (Diptera: Ceratopogonidae) from southern Africa
Culicoides truuskae Labuschagne and Meiswinkel sp. n. is described and illustrated in both sexes from material collected in South Africa and Namibia. It is restricted to the xeric western margin of the subcontinent, occurring in Fynbos, Nama-Karoo and Succulent Karoo ecoregions in South Africa and Desert and Savanna ecoregions in Namibia experiencing 600 mm of rainfall annually. Culicoides truuskae sp. n. is part of the Afrotropical ‘plain-wing’ Culicoides in which the wing lacks a distinguishing pattern of light and dark spots; the diagnostic dark smudge that traverses wing cell r3 may result in C. truuskae sp. n. being misidentified as the sympatric but phyletically unrelated Culicoides herero (Enderlein) – (of the Similis group, subgenus Oecacta Poey). Additionally, this study is the first description of the male of C. herero. C. truuskae sp. n. and Culicoides coarctatus Clastrier and Wirth share similar characters in the male genitalia, although the two species are separable on wing pattern and female flagellum sensilla coeloconica (SCo) distribution. The breeding habitat and adult female blood-feeding preferences of C. truuskae sp. n. are not known. A maximum likelihood phylogenetic tree, using mitochondrial cytochrome c oxidase I (COI) sequence data, is provided to further clarify the relationship between C. truuskae sp. n., C. coarctatus and C. herero. Extensive light trap data, collected over 30 years, are used to map the distribution ranges of C. truuskae sp. n., C. coarctatus and C. herero in Southern Africa.
Contribution: The description of this new species and the description of the male of C. herero increases our understanding of the diversity and distribution of Culicoides species in southern Africa
A multidisciplinary approach for the assessment of rehabilitation at asbestos mines in South Africa
The asbestos mining industry has left a legacy of pollution that continues to poison former mining areas and surrounding land-posing a significant health risk to local communities. In order to assist the effective rehabilitation of derelict and ownerless asbestos mines it was critical to develop a scientific database to indicate the status of rehabilitation at specific sites. The rehabilitation prioritisation index (RPI) was developed in 2007 to indicate the sequence for rehabilitation of asbestos pollution by quantifying the risk associated with a specific pollution site. In this study, a multidisciplinary approach was applied to sites in three provinces as identified in the RPI, to facilitate the development of the rehabilitation monitoring index (RMI) that would assist in the successful monitoring and long-term rehabilitation of asbestos mines. Quantitative and qualitative parameters were assessed in all three provinces and applied in the RMI as weighted factors from which the rehabilitation status of a specific site can be calculated. From the quantitative data, those parameters which had the greatest influence on the rehabilitation process were identified. Qualitative data contributed 25 % and quantitative data 75 % to the calculation of the RMI value. The Limpopo Province was identified as the province with the least successful rehabilitation. The results from this investigation show that a multidisciplinary approach is a step in the right direction to facilitate the successful monitoring of rehabilitated post-mining sites such as asbestos mines.http://dx.doi.org/10.1007/s12665-012-1650-
Culicoides species composition and environmental factors influencing African horse sickness distribution at three sites in Namibia
African horse sickness (AHS) is one of the most lethal infectious, non-contagious, vector-borne disease of equids. The causative agent, African horse sickness virus (AHSV) is transmitted via Culicoides midges (Diptera: Ceratopogonidae). AHS is endemic to Namibia but detailed studies of Culicoides communities and influencing environmental parameters are limited. This study aims to determine the Culicoides species composition at three different sites and to assess environmental parameters influencing the geographical distribution of AHS in Namibia. Weekly collections of Culicoides were made during the AHS peak season from January to May for 2013 and 2014 using the Onderstepoort 220 V UV-light trap. Out of 397 collections made, 124 collections (3287 Culicoides) were analysed for AHSV presence with RT-qPCR. A total of 295 collections were analysed for total Culicoides (all collected Culicoides individuals) and in 75% of these collections the Culicoides were identified to species level. C. imicola was the dominant species with proportional representation of 29.9%. C. subschultzei, C. exspectator and C. ravus each contribute more than 10% to the species composition. The lowest number of Culicoides was collected at Aus 9980, a total of 21819 at Windhoek and the highest number at Okahandja 47343. AHSV was present at all three sites during 2013 but only in Windhoek and Okahandja during 2014. Multivariate analyses of data from the two year survey indicate the environmental parameters in order of importance for the distribution of AHS in Namibia as precipitation > temperature > clay > relative humidity > NDVI. The implication of these findings is that any precipitation event increases Culicoides numbers significantly. Together with these results the high number of species found of which little is known regarding their vector competence, add to the complexity of the distribution of AHS in Namibi