Media Literacy Policy in Flanders – Belgium: From Parliamentary Discussions to Public Policy

The discussion on media literacy in Flanders starts in the Flemish Parliament in 2006. It will take until 2013 before the Flemish Government will set up the Knowledge Center for Media Literacy—Mediawijs. Flanders is therefore rather late in establishing a dedicated institute for media literacy. The same can be said for developing a formal policy framework in relation to media literacy. This article starts with a theoretical discussion of three major trends in the current media literacy debate. The article moves on to describe and analyze Flanders media literacy policy debates and policy formulation. It highlights the development and remit of the Knowledge Center for Media Literacy and discusses the innovative role of the public service broadcaster in relation to media literacy. It ends with a reflection of how Flanders media literacy policy can be situated within the theoretical discussion

Post-Snowden Internet Policy: Between Public Outrage, Resistance and Policy Change

This editors’ introduction provides a short summary of the Snowden revelations and the paradoxical political and public responses to them. It further provides an overview of the current academic debate triggered by the Snowden case and the documents leaked by him and introduces the articles featured in this issue on post-Snowden Internet policy

Government policy and wireless city networks: A comparative analysis of motivations, goals, services and their relation to network structure

Wireless City Networks are a recent, but growing phenomenon. In the United States hundreds of cities are looking into the possibility of rolling out Wi-Fi or WiMax based networks over substantial parts of the city. The underlying rationale is that wireless city networks are cheap and flexible alternatives for fixed broadband networks. Cities more and more see broadband Internet access as a necessary and therefore public utility to be provided to their communities at affordable prices or even free of charge. The deployment of wireless city networks is however more than just infrastructure provision. Initiatives are linked to broader city policies related to digital divide, city renewal, stimulation of innovation, stimulation of tourism, strengthening the economic fabric of the city, etc. In this article we will argue that explicit and implicit goals are directly linked to the coverage and topology of networks, the technology used, price and service modalities, etc. Furthermore we will argue that the differences in context between the US and Europe explain the different infrastructural trajectories taken. Overall and on the basis of empirical findings we caution for the overoptimistic view that Wi -Fi-based wireless city networks are an equal alternative for providing broadband access. There are both financial and technological uncertainties, which could have a serious impact on the performance of these initiatives

Data literacy on the road: Setting up a large-scale data literacy initiative in the DataBuzz project

This paper presents the DataBuzz Project. DataBuzz is a high-tech, mobile educational lab, which is housed in a 13-meter electric bus. Its specific goal is to increase the data literacy of different segments of society in the Brussels region through inclusive and participatory games and workshops. In this paper, we will explore how to carry out practical data literacy initiatives geared to the general public. We discuss the different interactive workshops, which have been specifically developed for DataBuzz. We highlight the background, design choices, and execution of this large-scale data literacy initiative. We describe the factors that need to be taken into account to reach successful execution for such an ambitious project and the actions undertaken to become a long-term, sustainable solution. Throughout the article, we use the Data Literacy Competence Model as an analytical lens to analyse individual projects on data literacy and DataBuzz as an integrated project

E-tourism : a survey of e-business among South African tour operators

This contribution presents the results of a pilot project on ICT usage by South African SMMEs in the tourism industry. The Electronic Business Survey (EBS) methodology which was tested for applicability in a developing country, in this case South Africa, uses qualitative indicators and quantitative estimations to measure the impacts of e-business practices. The results, based on 40 face-to-face interviews, were substantive and showed that the adapted OECD methodology could be used successfully. In the South African tourism industry, ICT significantly improves the performance of these businesses. Although ICT adoption represents a significant operational cost for the interviewed firms, it also substantially contributes to increased revenue and improved labour productivity. On balance the results are extremely positive: 44.7% of firms report increased profitability, whereas for 50% it remained the same as three years ago. Of the firms that reported increased profitability, 75% indicated ICT as a contributing factor, and 31% considered ICT as the main contributing factor. The most positive effects are attributed to the usage of the Internet to improve customer relations in conjunction with creative product offerings (customisation, product-service bundling). Findings are consistent with research applying the same methodology in Western and Eastern Europe. This includes the finding that positive effects of ICT tend to be bigger for industries in transition, supporting businesses to become internationally competitive

Social support for digital inclusion of women in South African townships

Despite strong evidence of its critical role in facilitating digital inclusion, social support – the emotional, instrumental and informational aid received from support networks to assist an individual’s use of digital technologies – remains an unexplored area of research in low-resourced South African communities. By drawing on the ‘Typology of digital social support’ framework, this paper presents rich insights into the intricacies of the underlying motivations, behaviour and help-seeking processes in the digital engagement of women in South African townships. The findings show that the women had the strong social embeddedness necessary for digital support and relied on a range of nuanced and cross-cutting support-seeking strategies, including formal and particularly informal support channels and, to a lesser extent, self-learning. This qualitative phenomenological study relies on in-depth individual interviews with a small sample of women in three South African townships. In revealing potential disparities between social support in developed and developing regions, the study affirms the need to prioritise further South African research and the development of theoretical frameworks grounded in local realities

Streaming difference(s): Netflix and the branding of diversity

Since 2020, Netflix has emphasised the diversity of representation the platform provides through its content. Following the publication of its diversity report, the streamer positions itself as a driver of inclusion for underrepresented communities in film and television industries. This article examines how Netflix rhetorically frames the emphasis on diversity in its corporate communication. Based on a thematic analysis of Netflix’s press releases, it explores how Netflix uses its branding of diversity to generate a transnational appeal. The article outlines four strategies which highlight the cultural and industrial practices deployed by the streamer to gain competitive advantages. In 2021, Netflix published its first diversity report detailing the make-up of its talents across all US commissioned films and series released between 2018 and 2019. The report shows that, overall, Netflix is outpacing the global entertainment industry with regards to the representation and inclusion of underrepresented groups

Social support for digital inclusion: Towards a typology of social support patterns

This article contributes to a better understanding of patterns of social support in relation to digital inequalities. Based on an extensive qualitative study, the diversity of support networks and supports seeking patterns are unveiled. A typology of six patterns of help-seeking is presented and described: The support-deprived, the community-supported, the supported through substitution, the network-supported, the vicarious learners, and the self-supported. The article also critically engages with the often unnuanced academic literature on social support. The research and the typology reveal that the quality of support, as well as the availability of potential or actual support, is not only influenced by socio-economic factors. Rather, the strength of the relationship and the level of intimacy between individuals is an important predictor of support-seeking. As such, this article shows that mechanisms of in/exclusion are highly social, as they entail a diversity of formal and informal support-seeking patterns, which in turn have an important influence on the adoption and use of digital media